Team Lead Content Operations - NFV

We are looking for a Team Lead Content Operations to join our team and be part of our growth. If youre a team leader who is hungry for a new adventure a multinational workplace is waiting for you.

Whats On Your Plate

• Manage the Content Team: Lead mentor and support the content operations team to ensure high performance and collaboration.

• Content Auditing: Oversee the auditing process of all uploaded items to verify accuracy and adherence to guidelines. Ensure all product details descriptions and categories are correct.

• Quality Control: Implement and enforce QC protocols to guarantee that all content meets the companys standards for quality and consistency. Conduct random audits to ensure the integrity of the uploaded content.

• Process Improvement: Identify gaps in current content management processes and work on continuous improvements to optimize accuracy efficiency and scalability.

• Stakeholder Collaboration: Collaborate with internal teams (such as Marketing AMs Scanning supervisor and Regional content team) to ensure the seamless flow of information and resolution of contentrelated issues.

• Performance Tracking: Track (KPIs) for the content operations team ensuring targets for accuracy speed and quality are met.

• Training & Development: Provide ongoing training to team members to ensure they are uptodate with the latest standards tools and content management strategies.

• Problem Resolution: Address and resolve content discrepancies or operational issues quickly to minimize any negative impact on business operations.

• Achieve SLA Targets: Ensure the team meets (SLA) by managing workflows effectively and utilizing resources to complete all tasks within specified time frames.

• Utilize Resources: Optimize the use of available resources to manage and finalize the workload efficiently and on time.

What Did We Order

• Bachelors degree in any related field.

• 1 to 3 years of experience as a Team Leader.

• Fluent English with very good communication skills.

• Strong Leadership Skills

• Analytical and organized problemsolving abilities

• Ability to meet deadlines and work under pressure

• Ability to multitask prioritize and manage time efficiently.

• Very good knowledge of Microsoft Excel word and powerpoint

• CMS system knowledge is a plus.

Remote Work :

No

Employment Type :

Contract