Specialist Travel Desk

WHATS ON YOUR PLATE

This role will manage end to end Travel desk support on a range of all travel activities managing negotiating playing a key role for the travel desk team and delivering good travel experience to the employees etc.

Note: The role will be negotiating prices of different countries handling complex data reviewing policies identifying gaps and making recommendations for process improvements.

• Negotiate and manage corporate rate agreements with airlines hotels and car rental companies; review and renew contracts annually

• Review the travel policy periodically identify gaps and recommend updates to management

• Track and report monthly travel spend vs. approved budget; flag overruns proactively

• Handle travel disruptions (cancellations re-routing emergencies) and act as the point of contact for employees in transit

• Monitor traveler whereabouts for international trips to ensure duty of care compliance

• Reconcile booked travel against employee expense claims and coordinate reimbursement eligibility with Finance

• Assist employees in making travel arrangements internationally and domestically to include hotel and car rentals.

• Secured reservations for air travel hotel and car rentals following up when necessary to complete the reservation

• Advised the employees on destinations and made arrangements for transportation accommodations car rentals

• Completed travel arrangements and related services for employees including air hotel and car at lowest possible fares to maximize revenue

• Provided advice about visas or passports verified that all travel arrangements are confirmed prior to departure

• Follow all company policies and procedures to assure accurate travel arrangements for employees.

• Coordinated and made professional accurate and cost-effective travel arrangements for the employees

• Provided outstanding customer service by assisting with on-line flight bookings and hotel reservations

• Calculate rates and introduce a high volume of savings

• Maintained and excellent track record for effectively managing and growing corporate accounts

• Handled all related admin/personnel & accounting issues with regards to air travel eligibility for reimbursement

• Ensure to keep the travel cost within the budget

Procurement Support (Category Assistance)

• Assist the Procurement team in day-to-day sourcing activities for assigned categories including preparing RFQ/RFP documents and vendor comparison summaries

• Coordinate vendor onboarding and maintain up-to-date vendor data in the vendor database

• Support contract tracking and renewal reminders in the contracts management system (Onit)

• Conduct basic market benchmarking and price comparisons to support category decisions

• Assist in spend analysis and data consolidation for reporting purposes 

Qualifications :

WHAT DID WE ORDER

• Bachelors Degree

• Solid knowledge and understanding of travel desk processes policy and systems

• 2-4 years Experience in Travel Desk Management.

• Basic understanding of procurement processes and vendor management

• Experience working across multiple legal entities or business units is a plus

• Strong analytical skills to ensure both short- and long-term business goals objectives and targets are met

• Ability to negotiate establish and administer contracts with Hotels and other parties

• Excellent verbal and written communication skills

• Accuracy and precise attention to detail

• Ability to work with management and staff at all levels

Remote Work :

No

Employment Type :

Contract