Spanish Customer Service Agent
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Job Summary
Handle inbound customer calls in Spanish
Assist customers with inquiries regarding services accounts or bookings
Follow internal processes and meet service quality standards
Communicate fluently in Spanish (B2 minimum) and English (B1 minimum)
Ensure a high level of customer satisfaction
Accurately document and update call records
Attend training and achieve KPIs
Collaborate with team leaders and internal support functions
Spanish language level: Minimum B2
English language level: Minimum B1
Must be able to work on-site in New Cairo
Graduates of any age are welcome
Dropouts must be 27 years old or above
Males: Rotational shifts (24/7)
Females: Rotational shifts up to 2:00 AM
Salary: Up to 26000 EGP NET/month
Transportation provided
Full medical and social insurance
Paid training included
Career growth with a global company
Two days off per week
Interview Process
Pre-Assessment Completed online via QuickfirmX
Final Interview Conducted onsite in New Cairo or online based on company requirements
Apply Now
Key Skills
- Corporate
- Lighting
- Marketing & Advertising
- Back Office
About Company
51 employees
QuickfirmX – Quick Hires, Big Futures Egypt’s Top Choice for Call Center Jobs At QuickfirmX, we specialize in call center recruitment, connecting talented professionals with top employers. Whether you're starting your career or looking to advance, we make the hiring ... View more
