SME Onboarding administrator

Job Description:

SME Onboarding Administrator

Cairo

Full Time (40 hours) Fixed Term

Shift work Shifts will fall between Sunday to Friday 8.00am 6.00pm UK time

We make health happen

Were a team thats passionate about leading the healthcare insurance market and improving wellbeing for all. We take immense pride in our work working together with determination and focus. Delivering care that our millions of customers can count on from experts they trust.

Role Overview

As an Onboarding Administrator you will support our business customers at the beginning of their journey with us and help to onboard them onto the relevant systems and work closely with internal teams to ensure smooth transition. Youll be required to answer facilitate and resolve all queries from internal and external customers (decision makers group secretaries intermediaries) providing a professional and dedicated service.

Youll help us make health happen by:

• Identifying and collecting appropriate information to facilitate the onboarding of SME B2B customers in response to requests across dual platforms
• Managing the onboarding journey and ensure receipt of all relevant documentation from intermediaries and customers post onboarding to meet both internal and regulatory requirements
• Managing and prioritising a variety of workstreams as required to ensure onboarding activity remains within SLAs
• Working to targets relating to productivity and quality measures using a variety of established technical and administrative processes
• Working effectively within a team whilst also working independently on required onboarding activity

Key Skills / Qualifications needed for this role:

Multilingual skills essential including excellent written and spoken English

Educated to degree level

Highly skilled in all Microsoft Office applications

Advert will close externally once sufficient application numbers are received and this may be before any published closing date.

Why Bupa

Werea health insurer and provider. With no shareholders our customers are our people are alldriven by the same purpose helping people live longer healthier happier lives and making a better world. We make health happen by being bravecaringand responsible in everything we do.

We encourageall ofour people to Be you at Bupawe champion diversity and we understand the importance of our peoplerepresentingthe communities and customers we weespeciallyencourage applications from people with diverse backgrounds and experiences.

Werecommitted to ensuringyouretreated fairly during the recruitment process and offer reasonable adjustments to anyone who maybenefitfrom accommodations to the recruitment process.

If you requireinformationregardingthis role inan alternative formatplease email:

committed to ensuring you are treated fairly during the recruitment process and offer reasonable adjustments to anyone who may benefit from accommodations to the recruitment process.

If you require information regarding this role in an alternative format please email:

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