Sales Manager

MAIN RESPONSIBILITY
Management and Strategy
    To be responsible for managing a set client portfolio including for all aspects of account management as specified by DOSM   total account management: ensuring repeat business and developing new business for rooms groups and meetings & events and Food & Beverage rate negotiation maintaining client profiles in Opera/ASA credit payment and managing complaints.
    Maintain full potential analysis  and strategic plan of all relevant accounts
    To represent the hotel as primary point of contact and to network and develop account knowledge and business through the Accor Global Sales Offices and KAM structures as relevant 

Business Development 
    To be responsible for an assigned market/territory and to cultivate new commercial relationships and revenue streams from the allocated areas as instructed
    New business targets per team member to be clarified based on the budget and strategy implemented 

General Activities & Responsibilities
      Achieve all sales activity targets as agreed in the sales action plan
    Attend sales trips exhibitions and functions representing the hotel as directed by DOSM
    Ensure timely and professional follow up with all assigned clients for all administrative requirements
    Good communication must be in place with all Operational and back of house departments to ensure guests smooth operations timely response and guest satisfaction. 
    To support colleagues in the Sales and Operational Teams at all times in order to protect the interest of the hotel and ensure quality service for guests and potential customers 
    To stay informed of market and competitor changes and update DOSM accordingly
    To act as an ambassador for Accor Hospitality and cross sell all brands in all locations as relevant to your clients requirements.
Management Administration & General
    To attend and participate in Morning and Weekly Sales Meetings
    Maintain proper Opera record of all Sales Activity on daily basis 
    Maintains files on all active accounts ensuring Opera/ASA/Laserfische are all up to date
    Ensure Opera trace system is followed daily
    Complete Sales Reports on Monthly basis and as instructed 
    Comply with hotels health safety and hygiene policies
    Perform related duties and special projects as assigned
    Be an example for all fellow colleagues and exercise the ACCOR values
    Participate in trainings as directed .
 

Qualifications :

Bachelors degree in marketing or related field
Proactive self motivated loves challenges
A minimum of 3 years of relevant work experience in a 5 star Hotel
Excellent communication skills
The ability to achieve sales targets and work in a highly pressurized environment
Passion to lead and a desire to succeed

Remote Work :

No

Employment Type :

Fulltime