Quality Assurance Specialist
Job Summary
Quality Management System (QMS)
- Implement, maintain, and improve the Quality Management System (QMS).
- Ensure compliance with ISO standards and company policies.
- Develop, review, and update quality policies, procedures, and work instructions.
- Monitor quality objectives and key performance indicators (KPIs).
- Internal & External Audits
- Plan, conduct, and participate in internal audits.
- Coordinate and support external audits and certification audits.
- Prepare audit reports and communicate findings to management.
- Follow up on corrective and preventive actions (CAPA).
Compliance & Documentation
- Ensure compliance with ISO 9001, ISO 45001, and ISO 14001 requirements.
- Maintain quality records and documentation.
- Monitor document control processes and ensure proper version management.
- Conduct gap analyses and recommend corrective measures.
- Continuous Improvement
- Identify opportunities for process improvement.
- Lead quality improvement projects and initiatives.
- Analyze quality data and trends to drive performance improvements.
- Promote a culture of quality and operational excellence.
Education
Bachelor’s degree in quality management, Business Administration, or a related field.
Experience
· Minimum 3 years of experience in Quality Assurance, Quality Management Systems, or a related role.
· Certifications (Mandatory)
· ISO 9001 Lead Auditor
· ISO 45001
· ISO 14001
· ISO 19011
· TQM (Total Quality Management)
Language
Moderate to good command of English (written and spoken).
Technical Skills
· Strong knowledge of Quality Management Systems (QMS).
· Excellent understanding of ISO standards and auditing techniques.
· Experience in conducting internal and external audits.
· Knowledge of risk management and continuous improvement methodologies.
· Proficiency in Microsoft Office applications (Excel, Word, PowerPoint).
· Experience with document control systems.
Soft Skills
· Strong analytical and problem-solving skills.
· Excellent communication and presentation skills.
· Attention to detail and accuracy.
· Time management and organizational skills.
· Ability to work independently and within cross-functional teams.
· Strong reporting and documentation skills.
Ability to commute/relocate:
- Cairo: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
- Quality Assurance: 2 years (Preferred)
License/Certification:
- ISO 9001 (Preferred)
- ISO 45001 (Preferred)
- ISO 14001 (Preferred)
- ISO 19011 (Preferred)
Key Skills
- ISO 9001
About Company
385 employees
It is an IT service and consulting company established in 1999, based in Cairo, Egypt,