Operations & Client Relations Officer

Location: Nasr City Cairo
Employment Type: Full-time On-site
Industry: Business Services Executive & VIP Services

We are looking for an Operations & Client Relations Officer to join a business services company specializing in executive support and VIP services for clients visiting and conducting business in Egypt.

The role involves coordinating client requirements from arrival through departure working with service providers handling day-to-day operational arrangements and ensuring every request is followed through properly.

• Coordinate day-to-day client operations and service requests
• Arrange and follow up on VIP airport meet-and-assist fast-track and lounge services
• Coordinate airport transfers chauffeur services and other transportation requirements
• Arrange hotel bookings accommodation and guest requirements
• Coordinate business meetings venues appointments and schedules
• Prepare and manage client itineraries and reservations
• Communicate with clients and provide regular updates on arrangements and requests
• Coordinate with hotels transportation providers airport service providers security companies and other external partners
• Handle last-minute changes and operational issues quickly and professionally
• Support security medical legal or other special arrangements when required
• Attend meetings appointments airport assignments or other locations when operational support is needed
• Maintain accurate records of bookings requests suppliers and client arrangements
• Ensure clients receive professional and discreet service throughout their stay

• Previous experience in operations client relations hospitality executive services concierge services or a related field
• Strong communication and interpersonal skills
• Strong organizational and follow-up skills
• Ability to manage several requests and arrangements at the same time
• Ability to handle changing schedules and urgent requests
• Professional and discreet when dealing with VIP clients
• Good English communication skills
• Good computer skills
• Must own a car and hold a valid driving license
• Based in Cairo or able to commute regularly to Nasr City

Experience working with VIP clients corporate clients airport services hospitality transportation or executive support is preferred.

To apply please send your CV to with Operations & Client Relations Officer in the subject line.