Lead Contract Performance Manager

What will you do :

• Own full profit and loss (P&L) performance for your contract portfolio orders sales margin and cash while acting as the primary point of contact for assigned customers.
• Lead contract administration and fulfillment including negotiations interpretation of terms and conditions (T&Cs) payment terms division of responsibilities and liquidated damages (LD) and bonus structures.
• Plan and coordinate outage execution: developing scope partnering with FieldCore on scheduling managing parts and repair planning and leading pre-outage post-outage and milestone review meetings including lean outage workouts for major projects.
• Guide resolution of emergent and forced outages submitting Service Now (SN) cases sharing technical documentation such as Technical Information Letters (TIL) and Service Bulletins (SB) with customers and managing warranty considerations and commercial concessions.
• Maintain accurate records across EventVision the Field Service Portal (FSP) and Oracle Field Services (OFS) including customer invoicing and credit note processing.
• Partner with customer operations and maintenance (O&M) teams to improve plant reliability availability and efficiency and respond to customers technical questions.
• Champion quality and environment health and safety (EHS) standards at every customer site you support.

What will you bring:

• A bachelors degree in engineering is required.
• 3 years of experience in services and operations customer-facing project management or complex matrixed leadership.
• Fluency in both Arabic and English with strong oral and written communication skills across all levels of a customers and GE Vernovas organization.
• Willingness to travel to customer sites as needed based on business requirements.

What will make you stand out:

• Previous experience in power generation services is a plus.
• Experience in the power services industry including planning and executing outages.
• Working knowledge of Contractual Service Agreements (CSA) and related commercial processes.
• Experience partnering directly with customer leadership teams with strong financial commercial and interpersonal skills.

GE Vernova employees rise to the challenge of building a world that works. We offer a robust competitive benefits package designed to support your performance and your personal and family needs along with ongoing opportunities for on-the-job learning and career development.