IT Specialist
Job Location:
Monthly Salary:
Posted on:
15 days ago
Posted on:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
- Follow up with employees post-troubleshooting to ensure full restoration of IT system functionality and user satisfaction.
- Install configure and update hardware and software components based on organizational needs.
- Prioritize and manage multiple open technical issues simultaneously ensuring timely resolution.
- Create and update technical documentation and service catalogs for software installations hardware configurations and issue resolution procedures.
- Track and manage IT hardware inventory ensuring availability and proper allocation.
- Diagnose and resolve network-related issues including LAN WLAN CCTV and IP telephony systems.
- Monitor network security and ensure antivirus updates.
Requirements
- Bachelors degree in information technology computer science or a related field.
- 24 years of hands-on experience in IT support including help desk operations network administration and hardware troubleshooting.
- Strong technical knowledge of Windows Server environments (MCSA certified) and computer networking (CCNA certified or equivalent).
- Proficient in managing and supporting Antivirus firewalls and Microsoft
- Excellent communication and interpersonal skills with a proven ability to troubleshoot and resolve issues remotely (via phone) and on-site.
- Good command of English both written and verbal.
Company Industry
IT Services and IT Consulting
