IT Governance Officer

Job Title: IT Governance Officer

Department: Information Technology / IT Governance

Reports To: Head of IT Governance

Job Overview:

An IT Governance Officer ensures that technology investments directly align with strategic business goals while managing risk and maintaining regulatory compliance across standard frameworks like COBIT and ISO/IEC 38500.

Key Responsibilities:

- Framework Management: Implement and maintain enterprise IT governance frameworks (e.g. COBIT ITIL ISO 27001) to structure IT processes and decision-making.

- Policy & Compliance: Draft update and monitor adherence to IT policies procedures and service level agreements (SLAs) to meet regulatory requirements (e.g. FRA).

- Risk Assessment: Conduct periodic IT risk evaluations document findings in risk registers and monitor mitigation actions alongside security and audit teams.

- Performance Monitoring: Define and track key performance indicators (KPIs) and key risk indicators (KRIs) for IT operations generating reports for senior leadership.

- Audit & Remediation: Serve as the primary point of contact for internal and external IT audits facilitating evidence collection and managing corrective action plans.

- Resource Alignment: Collaborate with project management offices (PMO) to ensure IT capital allocations and technical projects directly support broader corporate strategy.

Required Qualifications & Experience:

- Education: Bachelors degree in computer science Information Systems Computer Engineering or related field.

- Work Experience: 35 years in IT governance IT compliance IT audit or Technology risk management.

- Technical Knowledge: Deep familiarity with frameworks like COBIT ITIL v4 ISO/IEC 27001 and ISO/IEC 38500.

- Certifications: At least one relevant credential preferred: COBIT CRISC or ITIL Foundation.

- Soft Skills: Strong stakeholder management clear technical writing analytical problem-solving and conflict resolution skills.