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IT Configuration Officer

Reference Agency


Job Location:

Cairo - Egypt

Monthly Salary: Not provided by the employer
Experience Required: 4-5years
Posted: 26 August 2026 (4 days ago)
Application Deadline: 24 November 2026
Vacancies: 1 Vacancy

Job Summary

Our client is looking for hiring an IT Configuration Officer / Senior Officer will manage and maintain the Configuration Management Database (CMDB) ensuring all configuration items are accurately documented and aligned with business and technical requirements.
Key Responsibilities
  • Define and manage configuration items (CIs)

  • Maintain and audit CMDB accuracy

  • Align configuration updates with change and release processes

  • Analyze configuration trends and discrepancies

  • Support incident and problem management through accurate CI data

  • Coordinate with infrastructure applications and service teams

  • Prepare governance and compliance reports


Requirements
  • 24 years (Officer) / 46 years (Senior Officer) in IT Operations / ITSM

  • Strong knowledge of ITIL practices

  • Experience with CMDB & configuration tools (ServiceNow BMC Remedy etc.)

  • Strong analytical and documentation skills

Skills
  • CMDB management

  • IT governance

  • Audit & compliance

  • Cross-functional collaboration

  • IT service lifecycle knowledge



Company Industry

IT Services and IT Consulting

Key Skills

  • Children Activity
  • Animal
  • EAM
  • ITIL
  • BI
  • Brew