Inside Sales Engineer

Job Summary:

Emerson Automation Solutions is where technology and engineering come together to create solutions for the benefit of our customers driven without compromise for a world in action. This position is opened by the Flow Controls Business Unit. The Inside Sales Engineer is based in Cairo Egypt and caters to all customers in the Middle East and Africa!

In this role your responsibilities will be:

• Responsible for dedicated quote support to a country in MEA or Mid-Tier projects.
• Handle Severe service RFQs with mentorship.
• Handle sizing and selection of Special products and related pricing.
• Provide solutions for Obsolete and Inactive products.
• Handle special requirements from customers.
• Provide quick turnaround for KOB3 RFQs in line with team KPIs.
• Coordinate with Pipe team members in Quote-to-Cash process structure for flawless Quote preparation and Order processing.
• Process RFQs prepare and manage Fisher quotations on time to customers.
• Provide Applications Engineering Technical and Pricing Support to customers.
• Identify existing and future / potential product gaps for based on MEA requirements via global industry segment to drive new product development from the product BU in USA.
• Lead regular portfolio and product gap reviews as well as strategic long-term product roadmaps in conjunction with the FCV MEA business.
• Provide support to LBPs / End users for Product modifications & Product capabilities through preparing success stories / identifying industry wise application QBRs.
• Collaborate with Sales team and support customers/End users in MEA.
• Follow-up customers on regular basis for status of the quote submitted & purchase order.
• Follow up internal team & factory for timely delivery of the product and services.
• Perform Technical Applications and Fisher solutions presentations to customers.
• Work with consultants customers and end users to get Fisher products and solutions pre-specified / pre-selected.
• Work with customers and end users to update and modify their engineering standards and specifications to gain preference for Fisher.
• Prepare and present regular quote reports for sales team to follow up.
• Provide forecasts for RFQs.
• To arrange all Fisher user documentation and literature for customers.
• Support in trouble shooting and finding solutions to customers problems and able to support Site Walks.
• Support and work with Sales Team to meet the Sales budget for MEA.
• Provide support to LBPs / End users for Product modifications & Product capabilities through preparing success stories / identifying industry wise application QBRs.
• Co-ordinate with Project Management / Order Entry / Customer Order Fulfillment (COF) team to provide clean orders to Factories. and over of orders with supporting documents and attend kick off meetings if required.
• Ensure Emerson Ethics and Trade compliance procedures are rigorously followed with all business transactions.
• Keep up to date with developments in products industries and market trends.
• Fulfill any other reasonable duties as required including Outside Sales.
• Adhere to Health Safety & Environment policies as laid by the organization.

Who you are

• Experience in handling inhouse engineering support to customers
• Skill using Microsoft Office applications is required
• Knowledge on Midstream Refining and Oil & Gas process and Special control valve applications
• Excellent interpretation skills relating to engineering details & P&ID drawings.
• Ability to make technical decisions based on sound engineering facts & applicable codes

For this job you will need:

• Bachelors degree in mechanical engineering or closely related field (Mechanical / Instrumentation / Chemical Engineering)
• Minimum 4 Years of experience in Control Valve Industry
• Fisher Junior Master Red Belt certification or equivalent
• Fisher Fieldvue Champion Certification or equivalent
• Proficient in English Language - Written and Spoken.

Preferred Qualifications:

• Advance knowledge in Control valve products MEA Customer specifications and Manufacturing processes
• Knowledge in Severe service products and solutions
• Knowledge in Quote-to-Cash processes and Minimum Initial Bid (MIB) strategies and guidelines
• Basic knowledge in various Industry applications in MEA
• Familiar with Commercial terms and Trade compliance requirements
• Instrumentation/Mechanical Engineering degree
• Experience in handling MEA Customers & EPCs for High & Mid-Tier Projects
• Experience in working with FF2 sizing and selection tool
• Familiar with Quote-to-Cash process and coordination with Project Management / Order Entry / Customer Order Fulfillment (COF) team to provide clean orders to Factories and over of orders with supporting documents and attend kick off meetings if required.

Our Culture & Commitment to You!

At Emerson we prioritize a workplace where every employee is valued respected and empowered to grow. We foster an environment that encourages innovation collaboration and diverse perspectivesbecause we know that great ideas come from phenomenal teams. Our dedication to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship training or leadership opportunities we invest in your success so you can make a lasting impact. We believe diverse teams working together are key to driving growth and delivering business results.

We recognize the importance of employee wellbeing. We prioritize providing flexible competitive benefits plans to meet you and your familys physical mental financial and social needs. We provide medical insurance plans Employee Assistance Program tuition reimbursement employee resource groups recognition and much more. Our culture prioritizes work-life balance and offers flexible time off plans including paid parental leave (maternal and paternal) vacation and holiday leave.

Our training programs and initiatives focus on end-to end development from onboarding through senior leadership. We provide a wide range of development opportunities including face-to-face and virtual training mentorship and coaching project management and on-the job training.