Head of Operation Excellence

3Sixty is transforming digital dentistry through smarter workflows automation and speed and were looking for an Operational Excellence Head to lead that transformation.

Youll work directly with the CEO and collaborate with every department from operations and design to customer success and production to simplify how we work and improve how we deliver.

This role is about eliminating inefficiency fixing whats broken and enabling every team to move faster and perform at their best.

• Lead company-wide process improvement initiatives that simplify and accelerate workflows.
  

• Identify bottlenecks and redesign processes for efficiency and scalability.
  

• Define and track operational KPIs such as turnaround time rework rate and accuracy.
  

• Partner with department heads to implement automation-driven solutions.
  

• Oversee internal process reviews and CAPA (Corrective and Preventive Action) systems focused on results not paperwork.
  

• Champion a culture of problem-solving and continuous improvement across all teams.
  

• Report directly to the CEO on progress priorities and measurable impact.
  

• 8 years of experience in process improvement quality or leadership.
  

• Proven record of driving measurable improvement in speed efficiency or scalability.
  

• Strong knowledge of Lean Six Sigma or process optimization methodologies (certification a plus).
  

• Hands-on and analytical able to turn insights into action.
  

• Excellent communication and leadership skills; capable of aligning multiple teams around one goal.
  

• Comfortable in a fast-paced high-growth environment.
  

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