ETIC, L&D Coordinator Associate

PricewaterhouseCoopers

Job Location:

Cairo - Egypt

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Line of Service

Advisory

Industry/Sector

Technology

Specialism

Managed Services

Management Level

Associate

Job Description & Summary

As an EMEA Alliances L&D Coordinator you will play a key role in supporting and coordinating learning programmes that drive capability uplift across the Alliances business. Youll manage learning initiatives curate and maintain content track certifications and work with stakeholders across EMEA to deliver engaging learning experiences.

This is a role for someone passionate about people development organisation and innovation someone eager to help others learn and grow while using automation and AI tools to make learning operations more efficient and impactful.

Key Responsibilities

Upskill Opportunities & Event Support

Coordinate and support in-person and virtual learning events including Trailhead Academy courses Study Halls AUX and Xpert2Pro initiatives.

Manage delivery logistics scheduling and communications to ensure a seamless learner experience.

Partner with Alliance Drivers and L&D leads to drive awareness and participation across territories.

Content Management

Maintain and update learning content across internal platforms including the EAIC Hub Growth Center and Connected Source.

Collaborate with the L&D Lead and alliance stakeholders to ensure materials are relevant accessible and up to date.

Upskill Incentive Drives

Support the design and rollout of EMEA-wide upskilling initiatives aimed at driving certification and skill development.

Track progress analyse participation data and report outcomes to leadership.

Mentoring Program Support

Coordinate the operational aspects of the Salesforce Certified Technical Architect (CTA) mentoring programme.

Support mentor-mentee engagement track milestones and ensure timely progress.

Automation Collaboration

Work alongside the EAIC AI specialist and FridAI team to identify automation opportunities within L&D operations.

Help test and implement automation tools to reduce manual tasks and improve learner engagement efficiency.

Reporting & Data Analysis

Regularly collect and analyse certification data across EMEA.

Build and maintain dashboards that track progress against learning and certification goals.

Support collaboration with Global Alliances and L&D teams on certification tracking improvements.

L&D Operations & Communications

Manage internal L&D Community of Interest channels and Teams spaces.

Draft and distribute communications for upcoming training sessions to maximise attendance and completion.

Track certification maintenance windows and proactively drive timely completion with alliance teams.

Skills & Qualifications

25 years of experience in operations coordination or project management (L&D knowledge preferred).

Strong organisational and project management skills; ability to handle multiple tasks and priorities.

Excellent written and verbal communication skills in English with confidence engaging stakeholders across regions.

Proficiency in Microsoft 365 suite (Excel PowerPoint SharePoint Teams); data literacy in reporting or dashboards.

Familiarity with our technology alliance partners (e.g. Microsoft AWS Salesforce Google Oracle) and their certification frameworks is an advantage.

Curiosity and interest in using AI and automation to enhance learning operations.

Drive and ambition to create smarter faster and more innovative ways of learning across PwCs Alliances ecosystem.

Comfortable working remotely and autonomously while maintaining proactivity and responsiveness.

What Makes This Role Unique

Exposure to global L&D programmes that shape PwCs alliance capabilities across EMEA.

Opportunity to collaborate on automation and AI initiatives that redefine learning operations.

Direct involvement in building a culture of continuous learning and professional growth.

A role that combines coordination excellence creativity and strategic impact at the heart of EAICs transformation journey.

Education (if blank degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank certifications not specified)

Required Skills

Optional Skills

Accepting Feedback Accepting Feedback Active Listening Business Analysis Business Requirements Analysis Commercial Transactions Communication Contract Dispute Resolution Contract Lifecycle Management Contract Management Contract Negotiation Contractual Agreements Contractual Compliance Monitoring Contractual Risk Management Cost Analysis Cost Management Customer Liaison Emotional Regulation Empathy Inclusion Indirect Sourcing Industry Trend Analysis Intellectual Curiosity Optimism Procurement 21 more

Desired Languages (If blank desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship

Government Clearance Required

Job Posting End Date

Required Experience:

Line of ServiceAdvisoryIndustry/SectorTechnologySpecialismManaged ServicesManagement LevelAssociateJob Description & SummaryAs an EMEA Alliances L&D Coordinator you will play a key role in supporting and coordinating learning programmes that drive capability uplift across the Alliances business. You...