ETIC, Change & Delivery Specialist Senior Associate

Line of Service

Advisory

Industry/Sector

Technology

Specialism

Advisory - Other

Management Level

Senior Associate

Job Description & Summary

About the EMEA Alliances Impact Centre (EAIC):

At PwCs EMEA Alliances Impact Centre (EAIC) we bring together strategy data crossfunctional collaboration and technology to scale how PwC and our Alliance partners like

SAP Microsoft Salesforce AWS Google Cloud - deliver impact. The team enables smarter

decision-making and operational excellence across all Alliance programs empowering.

leaders to focus on growth client success and transformation.

The Opportunity:

We are seeking a proactive and detail-oriented Marketing Operations Senior Associate to drive the planning execution and measurement of EMEA alliance this role youll bring financial and organisational disciplineincluding MDF management together with operational rigour and AI-enabled improvements to help campaign teams deliver consistent on-brand outcomes with measurable ROI. You will be responsible for ensuring campaign alignment data-driven decision-making and efficient coordination across teams. This role blends strategic planning with hands-on execution enabling stronger go-to-market delivery and greater collaboration with PwCs technology alliance partners. Its a unique opportunity to sit at the heart of how PwC activates its strategic alliances combining marketing operations excellence with innovation to accelerate growth and impact across the EMEA region.

Key Responsibilities:

1) Finance invoices internal recharge management

Own day-to-day finance operations: expenses reconcile invoices ensure correct coding.

Operational management of budgets and documentation (requests claims

evidence audit trail); monitor burn-rate and recharge allocations.

Work with Finance/Procurement in different countries on exceptions; maintain month-end accruals and forecast accuracy.

Maintaining a log of used Marketing Development Funds (MDF)

2) Project coordination & campaign tracking

Support the EMEA Alliances Marketing team to run the operational aspect of

campaigns across the region

Coordinate with campaign members to create assets and oversee their

completion compliance and distribution. Ensure campaign governance including

Proof of Execution documentation invoice collection and reconciliation ROI

tracking.

Maintain impeccable data hygiene in calendars trackers and in Asana.

Provide PMO support for priority initiatives and campaigns.

3) Risk & Quality / brand compliance documentation

Create and operate checklists/playbooks for brand regulatory and data handling

standards globally and within key countries. Maintain these playbooks with the

latest changes.

Ensure all global brand global R&Q Global GenAI Steerco compliance for all keycampaigns

Maintain campaign R&Q logs: approvals brand checks consent/usage rights

privacy notes legal sign-offs.

Update relevant entries in Asana.

4) Reporting & ROI tracking

Following defined KPI frameworks per campaign; instrument tracking with

Insights/Analytics.

Maintain quality dashboards

Manage ROI reporting for all major campaigns.

5) AI enablement (with ETIC)

Partner with ETIC to pilot marketing AI use cases (e.g. asset tagging/search

briefing assistants QBR pack automation governance checks).

Document outcomes quantify time/quality gains and scale successful pilots into operating standards.

6) Operations & tooling

Maintain projects progress in Asana in coordination with the marketing team.

During event/campaign peaks coordinate tasks with Associates or approved flex

capacity per governance (no line management).

Skills & Qualifications

57 years in Marketing Operations/Enablement or Campaign/Project Management

(B2B or professional services).

Managing finance operations experience in marketing contexts (POs

invoices MDF recharges accruals forecasting audit trail).

Proven delivery in large matrixed organisations; confident stakeholder management

across EMEA.

Solid grasp of integrated campaigns and channel orchestration

(owned/earned/paid) including data & measurement.

Hands-on expertise with collaboration and reporting tools

(Asana/Planner/Workfront M365 Power Platform Excel VBA dashboards).

Ability to work across cultures and time zones with inclusivity and agility

Flexibility for occasional travel.

What Sets You Apart

Strong financial acumen and operational discipline in marketing finance

management (POs MDF accruals forecasting).

Experience in large matrixed or professional services environments (Big 4

preferred).

Proven ability to manage senior stakeholders across EMEA with clear

communication and accountability.

Comfort with automation analytics and AI-enabled process improvements.

Detail oriented tech-curious self-starter with strong problems

Education (if blank degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank certifications not specified)

Required Skills

Optional Skills

Accepting Feedback Accepting Feedback Active Listening Agile Continuous Improvement Agile Management Agile Methodology Agile Team Dynamics Agile Transformation AI Fluency AI-Human Collaboration Analytical Thinking Change Control Processes Communication Continuous Process Improvement Corrective Actions Creativity Design Thinking Developing User Stories Digital Tooling Embracing Change Emotional Regulation Empathy Inclusion Intellectual Curiosity Kanban (Project Management) 24 more

Desired Languages (If blank desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship

No

Government Clearance Required

No

Job Posting End Date