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E-Commerce Operations Specialist
Job Location:
Monthly Salary:
Posted:
8 June 2026 (30+ days ago)
Posted:
Application Deadline:
6 September 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
We are seeking a detail-oriented E-Commerce Operations Specialist to manage the day-to-day online sales operations ensuring seamless order fulfillment accurate reporting and efficient account management. The ideal candidate will play a key role in optimizing online sales performance by coordinating with internal teams managing customer accounts and maintaining operational excellence.
Job Description:
- Manage online orders from placement to fulfillment ensuring timely and accurate delivery.
- Coordinate with warehouses and couriers to oversee order dispatch and tracking.
- Maintain and update product listings across e-commerce platforms.
- Manage e-commerce accounts such as Shopify Amazon Noon and Instagram.
- Monitor stock levels and coordinate replenishments.
- Conduct daily weekly and monthly sales reports with performance insights.
- Handle customer inquiries refunds and complaints in a timely manner.
- Collaborate with marketing teams to support promotions and campaigns.
- Analyze sales trends and suggest improvements to boost performance.
- Ensure proper documentation of all transactions and operations.
Responsibilities:
- Experience in e-commerce operations or online sales.
- Familiarity with online platforms like Shopify Amazon or other local e-commerce websites.
- Excellent organizational and multitasking skills.
- Strong knowledge of order fulfillment processes.
- Proficiency in Microsoft Excel or Google Sheets for reporting.
- Ability to communicate effectively with internal teams and customers.
- Detail-oriented and problem-solving mindset.
Key Skills
- Digital Marketing
- Marketing
- Google Analytics
- Growing Experience
- Conversion Optimization
- Google AdWords
- Hybris
- Magento
- Account Management
- SEO
- E-Commerce
- Analytics
