Director of Spa Rixos & ALL Inclusive Collection, Egypt

- Develop and implement regional spa strategies aligned with brand and business objectives

• Lead and oversee all spa and wellness operations across Rixos properties in the region
• Ensure consistent luxury spa service standards across all hotel properties
• Design and optimize spa menus wellness programs and treatment offerings
• Drive spa revenue growth through innovative packages promotions and retail strategies
• Monitor spa financial performance including revenue cost control and profitability
• Ensure exceptional guest experience and service quality across all spa facilities
• Recruit train and develop spa teams including therapists managers and wellness staff
• Establish and maintain standardized spa SOPs protocols and treatment guidelines
• Oversee inventory and procurement of spa products equipment and retail items
• Ensure compliance with health safety hygiene and wellness regulations
• Conduct regular spa audits and quality inspections across all properties
• Analyze guest feedback and implement continuous improvement initiatives
• Introduce new wellness trends therapies and holistic experiences
• Collaborate with Sales & Marketing to promote spa services and wellness offerings
• Manage spa budgets pricing strategies and revenue optimization initiatives
• Support pre-opening spa design setup and operational readiness for new hotels
• Coordinate with F&B Fitness and Entertainment teams for integrated wellness experiences
• Ensure proper maintenance and presentation of spa facilities and equipment
• Lead regional spa team meetings and performance reviews
• Report spa performance challenges and strategic initiatives to the VP of Operations

Qualifications :

Qualifications

• Bachelors degree in Hospitality Management Spa Management Wellness Management or related field
• Professional certifications in Spa Therapy Wellness or Holistic Health are an advantage
• 815 years of experience in spa and wellness operations
• Minimum 5 years in a senior regional or multi-property spa leadership role
• Strong experience in luxury hotel spas or resort wellness operations
• Proven expertise in spa revenue management and treatment menu development
• Strong understanding of wellness trends therapies and luxury guest expectations
• Experience managing large spa teams across multiple properties
• Strong leadership customer service and operational management skills
• Fluency in English; Arabic is an advantage

Remote Work :

No

Employment Type :

Full-time