Desktop Support Engineer L2 EG
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Monthly Salary:
Experience Required:
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Job Summary
- Client in 190 countries
- 6000 Engineers
- 200 Enterprise Clients
- Install and maintain desktop hardware/software (Windows Office 365)
- Troubleshoot issues via helpdesk ticketing systems
- Manage user accounts in Active Directory
- Support mobile devices (iOS/Android)
- Ensure security with anti-virus and encryption tools
Requirements
- Bachelors in Computer Science or related field
- CompTIA A or MCP certification preferred
- Experience with Windows Active Directory and hardware troubleshooting
- Strong problem-solving and customer service skills
- Professional and willing to learn
Benefits
Required Skills:
Bachelors in Computer Science or related field CompTIA A or MCP certification preferred Experience with Windows Active Directory and hardware troubleshooting Strong problem-solving and customer service skills Professional and willing to learn
Company Industry
IT Services and IT Consulting
Key Skills
- Mac Os
- Active Directory
- Desktop Support
- Computer Networking
- Mobile Devices
- Windows
- Remote Access Software
- SCCM
- Help Desk
- Operating Systems
- Remedy
- Troubleshooting
About Company
Our History Founded in Belgium in 2001 as an IT services company, Excis expanded across Europe and established it’s HQ in the UK. The delivery of 24/7 support was followed by the provision of end-to-end solutions, including IT and audiovisual design, installation and servicing. Exci ... View more
