Customer Technical Interface Leader (Train Manager)

At Alstom we understand transport networks and what moves people. From high-speed trains metros monorails and trams to turnkey systems services infrastructure signalling and digital mobility we offer our diverse customers the broadest portfolio in the industry. Every day 80000 colleagues lead the way to greener and smarter mobility worldwide connecting cities as we reduce carbon and replace cars.

Could you be the full-time onsite Local Team & Customer Technical Interface Coordinator in Cairo EG were looking for

Your future role

Take on a new challenge and apply your engineering and technical coordination expertise in a new cutting-edge field. Youll work alongside dedicated collaborative and skilled teammates. Youll serve as a pivotal liaison in our Engineering department ensuring seamless communication and understanding between our customers and internal stakeholders (such as SER PI SC) as well as the remote project development team. Day-to-day youll work closely with teams across the business (Engineering Product Integration Supply Chain) organize and lead technical meetings and reviews and much more.

Well look to you for:

• Acting as a mediator between the customer internal stakeholders and the remote project development team.

• Reporting feasible engineering solutions and QCD decisions to the client within project constraints.

• Tracking recording and obtaining official approval for any customer-triggered contract deviations as Variation Orders.

• Proactively addressing potential risks that could affect customer interests.

• Supporting the Commissioning and Validation team during testing and commissioning of the fleet.

All about you

We value passion and attitude over experience. Thats why we dont expect you to have every single skill. Instead weve listed some that we think will help you succeed and grow in this role:

• Experience or understanding of technical project coordination and customer interfacing.

• Familiarity with rail industry standards and safety regulations.

• Strong analytical skills to identify risks and prepare mitigation strategies.

• Capacity to act as a liaison between customers internal teams and remote development teams.

Things youll enjoy

Join us on a life-long transformative journey the rail industry is here to stay so you can grow and develop new skills and experiences throughout your career. Youll also:

• Collaborate with transverse teams and helpful colleagues.

• Progress towards becoming a pivotal technical liaison enhancing project efficiency and customer satisfaction.

• Work with cutting-edge technologies and innovative engineering solutions that meet and exceed customer expectations.

• Benefit from our investment in your development through award-winning learning.

You dont need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family youll be proud. If youre up for the challenge wed love to hear from you!

Important to note

As a global business were an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. Were committed to creating an inclusive workplace for everyone.