Business Coach
Job Summary
Job Description:
Business Coach
Cairo
Full Time (40 hours) Fixed Term
Shift work Shifts will fall between Sunday to Friday 8.00am 6.00pm UK time
We make health happen
Were a team thats passionate about leading the healthcare insurance market and improving wellbeing for all. We take immense pride in our work working together with determination and focus. Delivering care that our millions of customers can count on from experts they trust.
Role Overview
You will provide an innovative and flexible resource to support the commercial operations team to enhance overall performance and customer outcomes by identifying training needs and coaching solutions.
You will work to improve individual and teams speed to competence against training.
Youll help us make health happen by:
- Working in partnership with key stakeholders and line managers to identify training and coaching needs for individuals and the team.
- Recommending solutions to deliver the needs identified and delivered in a structured timetable of activates evidencing key objectives.
- Designing and developing interventions through internal and external means enrol and engage business partners
- Delivering training and coaching interventions by a variety of medium including Classroom Team meetings Facilitation and one to one Coaching
- Supporting teams with both telephony webchat and customer service skills and regulatory requirements by way of on job accompaniments giving feedback in verbal and written format
Key Skills / Qualifications needed for this role:
Multilingual skills essential including excellent written and spoken English
Educated to degree level
Highly skilled in all Microsoft Office applications
Coaching experience or Certification is essential ideally within a regulated environment
Training/Facilitation experience would be beneficial
Advert will close externally once sufficient application numbers are received and this may be before any published closing date.
Why Bupa
Werea health insurer and provider. With no shareholders our customers are our people are alldriven by the same purpose helping people live longer healthier happier lives and making a better world. We make health happen by being bravecaringand responsible in everything we do.
We encourageall ofour people to Be you at Bupawe champion diversity and we understand the importance of our peoplerepresentingthe communities and customers we weespeciallyencourage applications from people with diverse backgrounds and experiences.
Werecommitted to ensuringyouretreated fairly during the recruitment process and offer reasonable adjustments to anyone who maybenefitfrom accommodations to the recruitment process.
If you requireinformationregardingthis role inan alternative formatplease email:
committed to ensuring you are treated fairly during the recruitment process and offer reasonable adjustments to anyone who may benefit from accommodations to the recruitment process.
If you require information regarding this role in an alternative format please email:
Time Type:
Full timeJob Area:
Locations:
Egypt - Cairo