Assistant Quality Manager PA for General Manager
Job Summary
The Assistant Quality Manager plays a key supporting role in implementing maintaining and continuously improving quality and sustainability systems across the resort. Reporting directly to the General Manager this position assists in driving compliance with internal standards Egyptian regulations and international certifications while supporting sustainability initiatives that enhance operational efficiency and environmental responsibility.
This role is ideal for a detail-oriented professional with strong analytical skills hands-on operational awareness and a passion for quality excellence and sustainable hospitality practices.
Key Responsibilities
Quality Management Support
- Assist in the implementation maintenance and monitoring of Quality Management Systems (QMS) and Environmental Management Systems (EMS)
- Support internal audits inspections and compliance checks; help document findings and follow up on corrective and preventive actions (CAPA)
- Assist in analyzing operational data guest feedback and performance indicators to identify trends and improvement opportunities
Sustainability & Environmental Initiatives
- Assist in executing sustainability programs related to waste management energy efficiency water conservation and resource optimization
- Support monitoring of environmental performance metrics and sustainability KPIs
Training & Communication
- Support the development and delivery of training programs on quality standards sustainability practices and compliance requirements
- Assist in raising awareness among employees about quality environmental responsibility and continuous improvement culture
- Prepare draft reports dashboards and presentations on quality and sustainability performance for management review
Compliance & Coordination
- Support coordination with external auditors consultants and regulatory bodies as directed by the Manager
- Assist in maintaining proper documentation records and certification requirements
- Help identify potential quality or environmental risks and escalate issues proactively
Qualifications :
Skills and Competencies:
Strong analytical and problem-solving skills.
Excellent attention to detail.
Proficient in data analysis and reporting.
Good communication and teamwork abilities.
Ability to work independently and manage time effectively.
Remote Work :
No
Employment Type :
Full-time
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more