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Administration & Customer Service

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Job Location:

Alexandria - Egypt

Monthly Salary: $ 70000 - 80000
Posted: 5 June 2026 (30+ days ago)
Application Deadline: 2 September 2026
Vacancies: 1 Vacancy
The job posting is outdated and position may be filled

Job Summary

  • EARN $70000 - $80000 pa Super Negotiable on Experience
  • Join a Trusted & Reliable Precious Metals Company in Alexandria
  • Perfect Opportunity to Utilise Your Customer Service Skills
About The Company

Our client is a leading Jewellery & Precious Metal company with a strong presence in Australia and New Zealand. With a legacy of nearly 40 years in the industry they are committed to delivering exceptional service and quality products utilizing cutting-edge technology for an unparalleled customer experience.

About The Opportunity

As theCustomer Service Specialistyou will play a vital role in providing exceptional service and support to internal and external customers.

Some of your key responsibilities will include:

  • Responding to client enquiries in a positive and professional manner
  • Assisting with order entry quotes and various administrative tasks
  • Ensuring all documentation is completed accurately and promptly
  • Handling inbound calls related to products orders quotes tracking and queries
  • Training customers to access key information from the website
  • Proactively engaging in building loyal customers through a customer-focused culture
  • Managing customer service cases including lead management order fulfilment dispatch and after-sales support
About You

The successful candidate will have:

  • 3 years of customer service and administration experience
  • Excellent communication skills both written and verbal
  • Strong organisational skills and the ability to work independently
  • Proficiency in Microsoft Office applications (Word Excel Outlook)
  • A positive attitude empathy and a passion for exceeding customer expectations

You will also have:

  • The ability to work in a fast-paced environment and handle multiple tasks simultaneously
  • A team player mindset with a calm demeanour under pressure
  • A high level of professionalism and a dedication to providing top-notch customer service
Whats in it for You
  • ACompetitive Salary& Benefits Package
  • Opportunity for ContinuousTraining & Development
  • Positive Company CultureFocused on Staff Well-Being
  • Recognition Programfor Outstanding Performance
  • Full-Time Role 7:30 AM to 4:00 PM Monday to Friday
  • Convenient Alexandria Location Only 10 - 15 Mins from the CBD
  • Immediate Startfor the Right Candidate

Apply today and dont miss out on starting this opportunity as soon as possible!


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