IT Service Management Jobs in Cairo

Telehealth, fully remote Therapist / Counselor opportunity for part-time or full-time. Bonus OfferedLicensed Therapist / Counselor Details:100% remote workHigh volume of regular client referralsTherapy focused model with zero administrative work5-40 hrs per week - You decide your sche More...

Troubleshoot and provide first-level support on Service Desk calls spanning a wide range of applications, systems, and hardware. Create detailed service desk calls in the AskMe (ServiceNow) tool, monitor, chase resolver groups, and keep users informed of progress through the lifecy More...

Receives and logs on to the Help Desk Support system's all telephone calls about problems related to hardware/software, networking, internet, and other requests, such as installation of equipment, movement of equipment, installation of software/applications, updates, etc Obtain More...

Responsiblity: Managing IT staff by recruiting and training employees, communicating job expectations, and monitoring performance. Overseeing the annual IT budget and ensuring cost-effectiveness. Monitoring daily operations, including server hardware, software, and operating syst More...

Responsibilities: Creating a pipeline and prioritization process for all business requests and divide them per domain and provide regular presentation / steering committees to relevant sector heads for alignment on progress and priority checks. Accountable for the management and d More...

IT Service Support Intern Serve as the first point of contact for customers seeking technical assistance over the IT Service Desk, the phone or email and Responding in a timely manner. Install and configure software packages as operating systems, business programs, and other off More...

Conduct monthly governance meetings with suppliers Escalation management related to suppliers and performance Act as conduit for communication between internal teams and suppliers Performance Management: Performance reporting review to assure supplier service performa More...

Customer Experience & Service Management Manager Leading and driving initiatives related to the company's Customer Experience strategy. Driving Voice of Customers initiatives and providing senior leadership with customer feedback, data, and insights Enhancing the overal More...

To supply spare parts and Accessories to retail and internal customers in a prompt and accurate Take service technicians orders for parts and fulfill the same on timeMaintain stock of spares in an orderly RequirementsCandidates with prior experience in the Spare Parts Department is F More...

Responsibilities: Maintaining and administering computer networks and related computing environments including systems software, applications software, hardware, and configurations. Performing disaster recovery operations and data backups when required. Protecting data, software, More...

As part of onsite client facing team, work closely with ServiceNow functional team to lead and drive technical solution design sessions for assigned ServiceNow applications A proven track record in ITSM project management, ideally with a strong background in delivering strategic Serv More...

Responsibilities: Review & update the travel policy whenever needed to reflect the changes in the business needs and present to approval for the concerned stakeholders Receive, review and process business travel requests in a timely manner in accordance with the approved travel More...

Responsiblity: Organizing programs and activities in accordance with the mission and goals of the organization. Developing new programs to support the strategic direction of the organization. Creating and managing long-term goals. Developing a budget and operating plan for the p More...

Responsibilty: Developing and executing business strategies to achieve short and long-term goals. Reporting to the board, providing market insights and strategic advice. Developing and implementing business plans to improve cost-efficiency. Maintaining positive and trust-based r More...

In-depth knowledge of Lean Six Sigma and its practical usage Wide knowledge of change management and continuous improvement methodologies Proven ability to develop and maintain large scale data bases and ability to evaluate the data sets BI sage and SQL experience would also be o More...

Telehealth, fully remote Therapist / Counselor opportunity for part-time or full-time. Bonus OfferedLicensed Therapist / Counselor Details:100% remote workHigh volume of regular client referralsTherapy focused model with zero administrative work5-40 hrs per week - You decide your sche More...

Responsibilities: Reading customer orders accurately. Locating and selecting the specific warehouse items to fulfill the customer's order. Operating forklifts and other warehouse machinery to stack items and prepare orders for shipping. Placing the prepared orders in the cor More...

Responsiblity; Organizing programs and activities in accordance with the mission and goals of the organization. Developing new programs to support the strategic direction of the organization. Creating and managing long-term goals. Developing a budget and operating plan for the p More...

Event agenda handling, calendar events creation, attendee lists, running orders, catering, venue booking and setup. Act as the point of contact for internal and external visitors. provide pre, during and post visit support, including hotel booking & logistic arrangements for v More...

Responsibilities: Ensuring company policies are followed. Optimizing profits by controlling costs. Hiring, training and developing new employees. Resolving customer issues to their overall satisfaction. Maintaining an overall management style that follows company best practices More...