Head of Customer Support Jobs in Egypt

About the Role Are you passionate about web design and eager to turn ideas into clean functional user interfaces Were looking for a Frontend Development Intern to support our digital projects by helping build responsive intuitive and visually engaging web experiences. This remote internship is ideal...

Job purpose: The Reviewer ensures the quality accuracy and consistency of translated content by thoroughly reviewing and providing feedback on translations performing quality assurance and proofreading tasks. This role involves collaborating with project managers translators and clients to resolve i...

Are you ready to elevate your career and make an impact in the field of service delivery Join our vibrant team at Future Group a global leader in translation and localization services! Since our establishment in 1994 we have been pioneers in innovation and excellence with a strong international pres...

Job Description As a Software Sales Account Manager your role involves promoting and selling software products to clients. Youll be responsible for building and maintaining strong relationships with customers understanding their needs and providing tailored solutions. Here are the key responsibiliti...

Objective:Responsible for ensuring that software products meet the highest standards of quality and reliability.Responsibilities:Defining quality control processes methodologies and standards to ensure the delivery of high-quality software products. Defining and documenting test objectives plans and...

QuickfirmX is hiring French-speaking Customer Service Agents for Teleperformance Egypt based at their New Cairo site. You will handle inbound customer calls and provide professional support in French with occasional use of basic English depending on the account requirements.Job RoleAnswer inbound cu...

Job Overview :We are seeking a dedicated and professional Customer Service Specialist to join our team. The ideal candidate will be responsible for maintaining strong relationships with customers ensuring a smooth customer journey and handling all communication and support-related tasks with efficie...

Regional Growth & Route-to-Market Execution Build win-win long-term relationships with wholesale customers across the region(s)Deliver regional business plan sales volume and distribution targets across all wholesale sub-channelsDrive horizontal growth through expansion of the wholesalers network an...

We help the world run betterAt SAP we keep it simple: you bring your best to us and well bring out the best in you. Were builders touching over 20 industries and 80% of global commerce and we need your unique talents to help shape whats next. The work is challenging but it matters. Youll find a pla...

Job Description:The L2 Support role involves handling advanced technical support issues that require a deeper understanding of systems and software. You will work closely with the L1 support team providing guidance troubleshooting complex problems and escalating issues to L3 support if necessary.Res...

What youll be doing:Acting as the first point of contact for our customers & partners;Proactively managing incoming tickets within SLA to ensure high customer satisfaction. You ll be prioritizing clear communication expectation management and timely follow-ups to ensure a smooth and supportive custo...

Were looking for an enthusiastic and skilled Barman to join our dynamic hospitality team in 6th of October City this role youll be the heart of our bar operation delivering exceptional service while crafting quality beverages in a fast-paced customer-focused environment. Youll work collaboratively...

Service Delivery Manager - Oilfield ChemicalsDo you like working in collaborative teams and solving critical issuesDo you enjoy being part of a successful teamJoin our teamOur Oilfield & Industrial Chemicals (OIC) business provides technologies to monitor and control our customers energy extraction...

Key Responsibilities: Lead and develop a team of agents (chat-only calls).Monitor SLAs response quality and customer satisfaction KPIs.Design and implement SOPs scripts and support documentation.Analyze customer data to improve service efficiency and satisfaction.Own shift schedules workforce plann...

Were looking for a passionate Product Management Intern to join Procores Product & Technology organization whos eager to learn how successful SaaS products are built launched and improved. Youll work closely with our product engineering and UX design teams to turn ideas into real features analyze pe...

Job Overview: We are seeking a People and Culture Intern to join our HR team at BayanTech. This internship is an exciting opportunity for students or recent graduates to gain hands-on experience in human resources with a primary focus on recruitment. You will support various HR initiatives and gain...

DescriptionWe are looking for a Principal Fusion FIN Techno-Functional Consultant who will be responsible of providing consultancy working with customers translating ideas and concepts into implementable supportable designs also have experience in providing technical solutions aligned with Oracle st...

Connectalents the leading Recruitment & HRO company in MENA is currently hiring a Customer Support & After-Sales Specialist for a fast-growing skincare brand focused on clean effective and science-backed beauty products in Sheikh Zayed Giza Egypt.Job Scope: The Customer Support & After-Sales Special...

Customer Support Manager Opportunity Lead Inspire and Elevate Customer Experience An exciting opportunity has opened for an experienced Customer Support Manager to guide a high-performing support team within a dynamic e-learning company dedicated to delivering exceptional customer satisfaction....

We are hiring Customer Service Agents with GDS experience for IGT Solutions in Maadi. You will be supporting international travel clients through phone and/or email channels managing reservations and resolving travel-related issues in a professional and timely manner.Job RoleAct as the front-line re...