Guest Relations Officer Jobs in Egypt

DescriptionPOSITION SUMMARYCheck figures postings and documents for accuracy. Record store access and/or analyze computerized financial information. Control and secure cash and cash equivalents for property according to cash handling policy and procedures. Organize secure and maintain all files and...

DescriptionPOSITION SUMMARYRespond promptly to requests from guests and other departments. Fill cart with supplies and transport cart to assigned area. Enter guest rooms following procedures for gaining access and ensuring vacancy before entering. Replace guest amenities and supplies in rooms. Repla...

DescriptionPOSITION SUMMARYGreet and escort guests to rooms. Open doors and assist guests/visitors entering and leaving property. Inform guests of property amenities services and hours of operation and local areas of interest and activities. Identify and explain room features to guests (e.g. use of...

We are seeking a highly organized and customer-focused Reservation Manager to join our this crucial role you will oversee all aspects of our hotels reservation process ensuring seamless guest experiences from initial inquiry to arrival. As a key member of our management team you will be responsible...

We are seeking a dynamic and experienced Reservation Manager to join our team in Jeddah Saudi Arabia. As a key member of our hospitality management team you will be responsible for overseeing all reservation activities maximizing revenue and ensuring high occupancy rates while delivering exceptional...

Greet guests upon their arrival and provide them with information about the hotel and the surrounding areaManage and handle guest check-ins and check-outsResolve any guest complaints or issues in a professional and timely mannerCoordinate with other departments such as housekeeping food and beverage...

DescriptionPOSITION SUMMARYOur jobs arent just about giving guests a smooth check-in and check-out. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay....

Act as a bridge between guests and operational departments focusing on guest satisfaction and maximising the quality of services.2.2 Create a communication bridge between guests and operational departments.2.3 Shed light for all operational departments through the eyes of guests and deal closely wit...

Primary Contact Point: Manage all incoming FIT inquiries across various channels including Email WhatsApp Social Media Messengers and OTA platforms (e.g. Viator Expedia ). Expert Guidance: Act as a travel consultant by analyzing guest needs and preferences to recommend the best ship itinerary and c...

Main Duties:Be present on time for the shift ensure being on the standard presentable image of the hotel ( Hair style uniform & grooming )Guest Relation agent has a list of VIP arrival she is present in the hotel entrance to welcome all the guest entering the hotel and escort them as per their VIP...

EOE/AA/Disabled/VeteransWhat are we looking forGuest Relations Managers serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:Previous managerial e...

Key Responsibilities:Represent the Sofitel brand in the hotel lobby providing a warm consistent and genuine welcome to all guests and visitors.Act as a storyteller sharing unique elements of the Sofitel experience and offering cultural and historical insights about the destination.Maintain smooth da...

An Airport & Government Relations Officer ensures a high level of customer service in terms of welcoming guests at the airport and handling government relations.What will I be doingAs an Airport & Government Relations Officer you will assist guests in various requests and enquiries such as transport...

We are seeking an enthusiastic and skilled Bartender to join our dynamic team in 6th of October City this role you will be the heart of our bar operations delivering exceptional beverage experiences while maintaining the highest standards of professionalism and guest service. You will combine techn...

What are we looking forA Food and Beverage Host serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:Positive attitudeGood communication skillsComm...

DescriptionPOSITION SUMMARYGreet guests and determine the number in their party. Seat guests by finding a clean available table; pulling out chairs; placing clean/current menu in front of guest etc. Guide guests through the dining rooms and provide any needed assistance. Move and arrange tables chai...

A Guest Relations Team Member engages with our VIP Guests throughout the entire hospitality experience. From check-in to check-out the Guest Relations Team is always prepared to respond to VIP Guest requests at concierge during promotional activities and more.What will I be doingAs a Guest Relations...

Greet guests upon their arrival and provide them with information about the hotel and the surrounding areaManage and handle guest check-ins and check-outsResolve any guest complaints or issues in a professional and timely mannerCoordinate with other departments such as housekeeping food and beverage...

Perform anticipatory high level services. Work with operation departments to ensure of guests memorable encounters and ensure that VIPs and ALL members receive special recognition and service.Keep active presence in the lobby to keep smooth operations by assisting guests and Front desk  adding memor...

Responsibilities and description of tasks:Accomplishes the summary of the Night Auditor report which reflects the daily room revenue and other changes & credits.Coordinates with Night Auditor in preparing the daily preliminary report which reflects the overall revenue of the hotel.Verifies all charg...