Guest Relations Agent Jobs in Marsaa Matrouh

DescriptionPOSITION SUMMARYOur jobs arent just about giving guests a smooth check-in and check-out. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay....

Closely deal with all requests problems and needs of guests staying at Rixos Hotels Egypt and find solutions to problems focusing on guest satisfaction.Listen attentively to guests to get an effective customeroriented perspective and handle complaints properly.Handle guest complaints and find soluti...

Has the capacity to perform implement and monitor the general services to be offered in all of the bars.Assist head bartender to coordinate the bars and its personnel.Identify and ensure repair of technical breakdowns in the units.Assist head bartender to arrange the monthly inventory count and repo...

Clean the rooms according to identified standards.Sign when taking and handing back keys.Start off by dusting the general area in the lobby.Organise the floor trolleys and procure missing material.Respond to all guest demands related to the rooms and cleaning as quickly and effectively as possible (...