Front Office Jobs in Egypt

Ensure that every aspect of the guest journey from pre-arrival to departure is seamless emotionally engaging and aligned with the highest standards (LQA criteria)Design and implement strategies to tailor bespoke experiences for guests from personalized welcome amenities to special arrangements and u...

The Hotel Group Coordinator is responsible for supporting the sales and events team by coordinating and managing group bookings from initial inquiry through execution. This role ensures a seamless experience for group clients by handling communication logistics room blocks and event details while ma...

A Hotel Operations Administration Assistant plays a pivotal role in supporting the daily functions of various hotel departments ensuring seamless operations and exceptional guest experiences. Below is an overview of the key responsibilities and duties associated with this role across different depar...

- Manage day-to-day office operations and ensure a smooth working environment. - Coordinate office setup supplies vendors and service providers.- Act as the first point of contact for visitors and external stakeholders.- Coordinate meetings calendars and travel arrangements when required.- Maintain...

A Guest Relations Team Member engages with our VIP Guests throughout the entire hospitality experience. From check-in to check-out the Guest Relations Team is always prepared to respond to VIP Guest requests at concierge during promotional activities and more.What will I be doingAs a Guest Relations...

EOE/AA/Disabled/VeteransA Guest Relations Team Member engages with our VIP Guests throughout the entire hospitality experience. From check-in to check-out the Guest Relations Team is always prepared to respond to VIP Guest requests at concierge during promotional activities and more.What will I be d...

DescriptionTGP International WE CREATE DESIGN AND BUILD AWARD WINNING WORLD-CLASS F&B AND RETAIL BRANDS FOR OUR CLIENTS AND PARTNERSTGPInternational are a hospitality consultancy based in London and Dubai. We team up with passionate brands clients and entrepreneurs to make their long-term vision a r...

DescriptionPOSITION SUMMARYAnswer record and process all guest requests questions or concerns via telephone email chat and mobile communication devices. Operate telephone switchboard process guest requests for wake-up calls and connecting and directing calls to the appropriate extension. Receive rec...

We are seeking a professional and customer-focused Front Office Supervisor to join our team in Novotel Cairo El Borg Hotel Cairo Egypt. As the Front Office Supervisor you will play a crucial role in ensuring exceptional guest experiences and maintaining the highest standards of service in our hotels...

We are seeking a Front Office Agent - Female to join our team at Novotel Cairo El Borg Hotel. The ideal candidate will be the face of our hotel providing exceptional customer service and ensuring a smooth guest experience from check-in to check-out.Welcome and greet guests in a friendly and professi...

Responsibilities and description of tasks:Accomplishes the summary of the Night Auditor report which reflects the daily room revenue and other changes & credits.Coordinates with Night Auditor in preparing the daily preliminary report which reflects the overall revenue of the hotel.Verifies all charg...

Perform anticipatory high level services. Work with operation departments to ensure of guests memorable encounters and ensure that VIPs and ALL members receive special recognition and service.Keep active presence in the lobby to keep smooth operations by assisting guests and Front desk  adding memor...

Job Description SummaryJob DescriptionKey Responsibilities/essential functions include:Basic troubleshooting installation maintenance and service repair needs on designated equipment.Completing Preventative Maintenance and Field Modification Instructions.Ordering and managing repair parts cycle time...

Job Description SummaryJob DescriptionJob DescriptionKey Responsibilities/essential functions include:Basic troubleshooting installation maintenance and service repair needs on designated equipment.Completing Preventative Maintenance and Field Modification Instructions.Ordering and managing repair p...

Closely deal with all requests problems and needs of guests staying at Rixos Hotels Egypt and find solutions to problems focusing on guest satisfaction.Listen attentively to guests to get an effective customer-oriented perspective and handle complaints properly.Handle guest complaints and find solut...

Main DutiesTo supervise the Housekeeping operations ensuring that the hotel standards and procedures are fully known and followed.To supervise that all designated rooms are prepared as per standards and according to guest requests and needs.Changes status of rooms correctly.To supervise that all des...

DescriptionPOSITION SUMMARYInspect guest rooms public areas pool etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports verify room status determine discrepant rooms prioritize room cleaning and update status of departing guest rooms. Assist Housekeeping managemen...

Job Summary:The Chief Engineer at Mercure Ismailia Egypt is responsible for the overall supervision management and leadership of the engineering department. This role ensures the smooth operation of all resort facilities including mechanical electrical plumbing and HVAC systems. The Chief Engineer p...

Provides assistance in administration and document control of the Quality Assurance systemUnder the direction of the Quality Assurance Management maintains SOPs and required forms.Work as mediator to review customer inquiries in efficient manner that cultivates trust and reliability.Answers and dire...

DescriptionJOB SUMMARYEntry level management position that is responsible for leading and assisting with the successful completion of daily shift requirements. Front office areas include Bell/Door Staff Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and...