Customer Support Team Lead Jobs in Mansoura

KPIsResponsible for ensuring the actual KPIs are within target for their team. These KPIs are defined based on the actual business requirements (Agent Performane Metrics) and can be - but are not solely - Speed Rank Schedule Adherence Quality score Escalation rate & escalation accuracy Utilisation (...

Role Scope Monitor and improve Rider Performance and Compliance Lead Rider Recruitment for the allocated zones Lead a Team of Rider Coordinators and/or Rider Captains Manage rider roster with proper allocation of shifts/breaks/offdays etc Supervises rider onboarding and training schedule with Rider...

 Execute a strategic client acquisition plan to contact negotiate and sign top restaurants in your assigned market.Build an in-depth understanding of the restaurants in your assigned area/city. Track sales targets and monitor the performance of the team in terms of restaurant partner acquisition.Acq...

 Execute a strategic client acquisition plan to contact negotiate and sign top restaurants in your assigned market.Build an in-depth understanding of the restaurants in your assigned area/city. Track sales targets and monitor the performance of the team in terms of restaurant partner acquisition.Acq...

Key Responsibilities:Health Care providers (HCP) relationship management: Delivers expected performance and beyond in the Delta Region territory for AA portfolio Creates a pre-call plan using SMART objectives & effectively evaluates calls and documents post-call Uses evidence-based medicine skills d...