Customer Services Manager Jobs in Egypt

Key Responsibilities: Lead and develop a team of agents (chat-only calls).Monitor SLAs response quality and customer satisfaction KPIs.Design and implement SOPs scripts and support documentation.Analyze customer data to improve service efficiency and satisfaction.Own shift schedules workforce plann...

Job Title: Customer Service Specialist Key Responsibilities: Handle a high volume of inbound and outbound calls while accurately assessing customer needs to ensure satisfaction.Assist customers with order placement and follow up on production and delivery schedules.Greet clients and visitors profess...

Jadeer is hiring for one of its client a Customer Service SpecialistJob Title: Customer Service SpecialistKey Responsibilities:Handle a high volume of inbound and outbound calls while accurately assessing customer needs to ensure satisfaction.Assist customers with order placement and follow up on pr...

RSA- Analyst Customer ServicesRSA provides trusted identity and access management for 12000 organizations around the world managing 25 million enterprise identities and providing secure convenient access to millions of users. RSA specializes in empowering security-first organizations in financial se...

Reports to: Senior Marketing ManagerThe Role:We are seeking a dynamic and tech-savvy Senior Marketing Executive to develop implement and optimize integrated marketing campaigns for trade shows products and events. The role involves driving multi-channel marketing strategies managing content and coll...

This role sits at the heart of Rayas operationsensuring that our people facilities suppliers and services are supported by smart purchasing strategies strong vendor partnerships and disciplined cost control. Youll own critical budgets manage diverse service providers and ensure that everything behin...

Business Analyst Technology Consulting (Digital Engineering)Location: Jordan and Egypt roles: 3At EY youll have the chance to build a career as unique as you are with the global scale support inclusive culture and technology to become the best version of you. And were counting on your unique voice...

At Digital HR Ecosystem GmbH we support companies in their digital transformation in HR. To further expand our Shared Service Center in Egypt we are looking for aBusiness Development Associate Shared Service Center Pre Saleswho strengthens our Business Development team through data-driven research...

About Us Foundever is a global leader in the customer experience (CX) industry. With 170000 associates across the globe were the team behind the best experiences for 800 of the worlds leading and digital-first brands. Our innovative CX solutions technology and expertise are designed to support opera...

Job Description SummaryThis role focuses on managing strategic partnerships with pharmaceutical distributors and warehouse networks to ensure efficient supply chain operations and exceptional customer service. It involves overseeing distributor relationships handling customer complaints and inquirie...

Business Analyst Technology Consulting (Digital Engineering)Location: Jordan and Egypt roles: 3At EY youll have the chance to build a career as unique as you are with the global scale support inclusive culture and technology to become the best version of you. And were counting on your unique voice...

What are we looking forAn Assistant Bar and lounge Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:A warm personality attentive and sm...

Line of ServiceInternal Firm ServicesIndustry/SectorNot ApplicableSpecialismManaged ServicesManagement LevelManagerJob Description & SummaryPwC Overview: At PwC we measure success by our ability to create the value that our clients and our people are looking for. Our reputation lies in building las...

To further develop the endtoend Ocean Freight Services product in the marketplace through focus on Operations Finances Sales People Systems and Culture in adherence to the companys policy and procedures.Create and maintain an effective department organization chart which is designed for flexibility...

DescriptionJOB SUMMARYServes as the property Manager on Duty and oversees all property operations ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest related situation. Manages the flow of questions and directs guests within...

This role is based in our Cairo Festival City Business Park New Cairo Cairo Egypt office.Reports to: Head of MarketingThe RoleWe are seeking a dynamic and tech-savvy Senior Marketing Executive to develop implement and optimize integrated marketing campaigns for trade shows products and events. The r...

Drive sales of Visa Commercial Solutions in Northern Africa Levant and PakistanBe responsible for meeting the Business Solutions volume revenue and market share targetsBe responsible for developing and deploying the multiyear strategy to ensure growth for Visa Business solutionsLead client engagemen...

Be responsible for meeting the Business Solutions volume revenue and market share targetsBe responsible for developing and deploying the multiyear strategy to ensure growth for Visa Business solutionsLead client engagements along with the sales team to drive expansion of Visa Business SolutionsLead...

Pinerium is seeking a proactive and driven Business Development Associate to support our growth across the sectors of ICT Solutions Low Current Systems and Automation Solutions. This role is ideal for someone who is passionate about technologydriven industries has a knack for client engagement and i...

At Johnson & Johnsonwe believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented treated and curedwhere treatments are smarter and less invasive andsolutions are our expertise in Innovative Medicine and MedTech we are unique...