Customer Care Team Leader Jobs in Giza

Key Responsibilities Team Leadership & Coordination Lead coach and supervise a team of 2-3 IAM/PAM engineers. Plan team schedules assign tasks and monitor performance. Provide technical guidance and serve as escalation point for complex issues. Support the professional growth of the team through tr...

Position: Guest Services Team Leader Organization: Orascom Pyramids Entertainment Job Description: The Guest Services Team Leader oversees the VIP Lounge a team consisting of Guest Relations Agents Reception Agents & Reservation Agents. The roles main aim is to ensure a seamless high-quality guest e...

Key responsibilities Build and execute multi-brand social strategies for LinkedIn & Meta aligned to monthly KPIs (reach engagement MQL/SQL CTR/CPL).Own paid social: plan launch and optimize LinkedIn Campaign Manager & Meta Ads Manager campaigns; partner with PPC on funnels/retargeting.Lead editorial...

We are seeking a dedicated and empathetic Customer Care Specialist to join our team at Braes Egypt. In this role you will be the frontline representative of our company responsible for delivering exceptional service and support to our valued customers. The ideal candidate will possess excellent comm...

Develop and implement customer service policies and procedures. Lead and manage a team of customer service representatives.Handle complex customer inquiries and complaints professionally.Monitor customer interactions and ensure high service standards.Conduct surveys and analyze feedback to improve c...