Call Center Management Jobs in Egypt

Internship Description Making the agreed upon number of outbound calls on a daily basis. Referring all customer inquiries and complaints to the Customer Service Agents. Researching required information using available resources. Providing customers with the organization’s More...

Boost Your Career as a Sales Manager with Our Growing Team!Are you ready to take your career to new heights with a global leader in translation and localization services Look no further than Future Group! Since 1994 weve been at the forefront of the localization market with a worldwid More...

Job Description The Call Center Representative is responsible for the communications between the current and potential customers of the corporate clients and the service providers, Therefore; he must be able to deal with customers’ problems, complaints, and inquiries; and the More...

Job Description Monitor inbound & Outbound calls and evaluate agents performance concerning the quality of service offered through all channels. Provide clear insight into performance drivers and the levers which impact performance. Give recommendations for process improvemen More...

We are looking for a German Speaker who will be responsible for providing language support and assistance to our German-speaking clients and customers. You will have the opportunity to interact with clients, answer their queries, and provide them with the information they need. Additi More...

French speakers are needed for call center vacancies asap!! Requirements: - Grads with fluent French+ v good English. - Technical background/experience is a plus. - No commitments for the next 6 months. - Ready to start. Benefits: - Social& Medical insurance Transportation More...

Responsibilty: Preparing and implementing quality assurance policies and procedures. Performing routine inspections and quality tests. Identifying and resolving workflow and production issues. Ensuring that standards and safety regulations are observed. Addressing and discussin More...

Must Have GDS experience Previous work experience in an international airline environment / operation is a valuable advantage. Previous experience in working with a booking system such as Amadeus, Galileo, Sabre is mandatory. Specialized skills required: Good Communication and Cust More...

Responsibilities: Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and value More...

Job Description Communication Channel with CS team by sharing any updates from Retail Dep. Coaching Customer Service Team to improve their performance and enhance quality delivered to our customers. Supporting the team with any obstacles they might face or any concerns related to More...

Job Description Responsible for Inbound calls Responsible Outbound calls Follow up with customers Maintain customers satisfaction level by calling them according to scheduled action plan Maintaining a positive, empathetic and professional attitude toward customers at all times. More...

Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in act More...

Customer Attends all assigned calls promptly and courteously based on pre-set Call Center SLA’s and KPIs. Route calls to relevant Departments and follow-up where necessary. Handles customer complaint professionally and responds with efficient solutions and escalates where n More...

Responsibilty: Managing the day-to-day activities of the team. Motivating the team to achieve organizational goals. Developing and implementing a timeline to achieve targets. Delegating tasks to team members. Conducting training of team members to maximize their potential. Em More...

Proactively seek out new sales opportunities through a variety of channels, including cold calling, networking, and social media. Conduct in-depth market research to identify potential clients and assess their needs. Cultivate positive relationships with clients, listening attenti More...

Responsibilty: Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. More...

Telehealth, fully remote Therapist / Counselor opportunity for part-time or full-time. Bonus OfferedLicensed Therapist / Counselor Details:100% remote workHigh volume of regular client referralsTherapy focused model with zero administrative work5-40 hrs per week - You decide your sche More...

$20K Sign-on Bonus!!We are driven by a shared mission of making communities healthier by partnering with candidates that work well in a team setting, are dedicated, resilient, and compassionate about the work they do and our ;Provides direct and indirect patient care utilizing the nur More...

Perform, follow up and maintain target based on transaction quality monitoring and ensure accuracy and effectiveness - Review, highlight and report process levels gaps and areas of opportunities - Validate, track and ensure accurate and detailed feedback is uploaded for every monitor More...

- Perform, follow up and maintain target based on transaction quality monitoring and ensure accuracy and effectiveness - Review, highlight and report process levels gaps and areas of opportunities - Validate, track and ensure accurate and detailed feedback is uploaded for every moni More...