Business Support Jobs in Egypt

Responsibilities: User Assistance: Provide prompt and courteous responses to user inquiries, troubleshoot issues, and offer solutions through various communication channels, such as in-person, email, phone, or chat. Issue Tracking: Log and track user-reported issues and requests us More...

Create an inspiring team environment with an open communication culture. Set clear goals for the team. Delegate tasks and set deadlines. Supervising the process on a daily basis. Monitor team performance and report to the team. Continuously motivate team members.

Responsiblity: Providing customers with IT support via desktop solutions, chat functions, emails, and calls. Assisting customers with account setup and application installations. Ensuring optimal application functionality by configuring networks. Troubleshooting IT issues by ask More...

Responsibilities: Proactive and reactive monitoring of the infrastructure devices and alert on performance trends that may adversely affect the service. Diagnose issues and take preventative steps to clear issues. Analyse events generated by systems, review/filter the alerts and More...

Responsibilty: Generating sales leads. Managing incoming calls. Building good relationships with customers. Resolving complaints and following up on resolutions. Identifying customers' needs. Meeting sales objectives. Following procedures and policies.

1- Minimum Bachelor degree of: Engineering, Computer Science or Commerce (English Section is Recommended) 2- Minimum 1-2 years of experience in either: A- Implementation (Installation, Training and Support) of business software applications, OR B- Operating business software packag More...

Company application administration: Deploy, configure, integrate, and test the implemented solution based on Technical and Business requirements. Work with multiple teams (external / internal) for successful resolution of issues and incidents. Delivering regular and customized tra More...

The ability to work together and cooperate with the work team. Proficiency in oral and written communication skills. Possessing creativity and creating appropriate solutions to problems. Flexibility and ability to face work pressures and challenges. Commercial awareness and understand More...

Seeking Agile Scrum Master to help facilitate the ongoing development of DNRs Animal Feeding Operations (AFO) .Net MVC web The current FTE Scrum Master is beginning work on a large new project but will help with the onboarding of this The Scrum Master will work with a primary web de More...

Company application administration: Deploy, configure, integrate, and test the implemented solution based on Technical and Business requirements. Work with multiple teams (external / internal) for successful resolution of issues and incidents. Delivering regular and customized tra More...

Company application administration; Deploy, configure, integrate and test the implemented solution based on Technical and Business requirements Company application troubleshooting and supporting during UAT and production. Execution of DB scripts/extracts as needed. React to High More...

Responsibilities: Ability to handle MACD requests. Understanding of the technical design and troubleshooting steps to support and test. Partners with the Business and Service Delivery team to assist with issue resolution of new Program solutions. Responsible for Engineering chang More...

Handle calls, e-mails, webchats, and other contacts within the service level agreement. Manage Intelligent Service Center activities through gathering business information from the user, logging properly Incidents and service requests in relevant ticketing tool. Diagnose, Troubles More...

As a Technical Support Engineer in the Modern Work (MW) team, you will deliver world-class support for our global customers on their digital transformation journey. You will provide valuable support solutions on a wide range of technologies, specifically Exchange, Exchange Transport, More...

Responsibilty: Establishing ERP needs via business process analysis and consultation. Analyzing existing infrastructure and performing IT system enhancements. Writing customized programs and scripts, as well as configuring ERP applications. Developing user-friendly functionaliti More...

Responsiblity: Building and maintaining profitable relationships with key customers. Overseeing the relationship with customers handled by your team. Resolving customer complaints quickly and efficiently. Keeping customers updated on the latest products in order to increase sale More...

A subsidiary of Al Ahly Capital Al Ahly Momkn is a fastevolving Fintech company committed to promoting secure convenient & seamless payment solutions and financial services for business owners service providers and consumers across Egypt.At Al Ahly Momkn we foster a culture of inn More...

Job Description Handle all incoming calls of the call center. Handle outbound calls for follow up, occasional campaigns and callbacks blended with normal inbound calls. Provide best possible service to both external & internal customers to achieve the highest level of custome More...

ApplicationsupportCoordinator is responsiblefor overseeing theinstallationandmaintenanceofsoftwareapplicationstostreamlinebusinessoperations.Theirdutiesincludeavarietyof application related activities: implementation,deployments,optimizingapplicationperformance, administration, data l More...

Our client, a biotechnology and pharmaceutical company, whose RWE activities have grown tremendously over the years, is looking for a Real-World Evidence Practice Lead who is growth driven and a team player to join their highly experienced team.The responsibilities include -Developing More...