Assistant Call Centre Manager Jobs in Egypt

- Keep records of all conversations in our call center database in a comprehensible way. - Frequently attend educational seminars to improve - knowledge and performance level. - Meet personal/team qualitative and quantitative targets. What qualifies you? - Speaking More...

Responsibilities: Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and value More...

Responsibilities: Answer questions from staff and provide guidance and feedback Anticipate escalation and take over calls when needed Devise ways to optimize procedures and keep staff motivated Measure performance with key metrics such as call abandonment, calls waiting etc. Ensu More...

Telehealth, fully remote Therapist / Counselor opportunity for part-time or full-time. Bonus OfferedLicensed Therapist / Counselor Details:100% remote workHigh volume of regular client referralsTherapy focused model with zero administrative work5-40 hrs per week - You decide your sche More...

Responsibilities Manage large amounts of inbound and outbound calls in a timely manner Follow communication “scripts” when handling different topics Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives S More...

Developing objectives for the daily activities of the call center. Conduct effective resource planning to increase productivity through excellent management of people and available technologies. Collect and analyze call center statistics such as sales rates, costs, customer service me More...

Receive customer complaints, deal with them, and submit reports to the manager to notify him of the ongoing problems facing customers, the number of pending complaints, the number of calls received by the call center, and the number of outgoing calls. The specialist also develops stra More...

Receive customer complaints, deal with them, and submit reports to the manager to notify him of the ongoing problems facing customers, the number of pending complaints, the number of calls received by the call center, and the number of outgoing calls. The specialist also develops stra More...

Receive customer complaints, deal with them, and submit reports to the manager to notify him of the ongoing problems facing customers, the number of pending complaints, the number of calls received by the call center, and the number of outgoing calls. The specialist also develops stra More...

Responsibilities: Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and value More...

Manage large amounts of inbound and outbound calls in a timely manner. - Follow communication “scripts” when handling different topics. - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives. - Se More...

Highest Net salary in the market. Fully Paid training Granted KPIs for the first 3 months Medical and social insurance 9 working hours including 1-hour break/ 2 days off per week Transportation provided 24/7 Bonus and incentive plan above an associate's salary 3,6 & 1 More...

Telehealth, fully remote Therapist / Counselor opportunity for part-time or full-time. Bonus OfferedLicensed Therapist / Counselor Details:100% remote workHigh volume of regular client referralsTherapy focused model with zero administrative work5-40 hrs per week - You decide your sche More...

Job Description Fixed Shift basis 9 hours including 1 hour break “ 12:00PM to 9:00PM Males only Days Off: Friday Accepted candidates will attend an induction (training before login) Duties and responsibilities: Handle all incoming/outgoing calls of the call center. Ans More...

Job Description Handles customers’ enquiries, requests and complaints in a positive effective manner whilst ensuring company’s branding and corporate image are reflected in a positive manner and as per approved quality standards. Responds to customers’ incoming c More...

Job Description English Level : very Good up to excellent MALES Only GRADS Only Max. Age 28 Cairo or Giza Residents is a Must Work Location (Maadi-Nasr City-5th Settlement ) 2 days off ( Rotational ) Social & Medical Insurance Job Requirements 0-1 year of experience More...

Telehealth, fully remote Therapist / Counselor opportunity for part-time or full-time. Bonus OfferedLicensed Therapist / Counselor Details:100% remote workHigh volume of regular client referralsTherapy focused model with zero administrative work5-40 hrs per week - You decide your sche More...

Previous work experience in an international airline environment / operation is a valuable advantage. Previous experience in working with a booking system such as Amadeus, Galileo, Sabre is mandatory. Specialized skills required: Good Communication and Customer Service skills, any More...

Responsiblity; Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products in More...

We are a growing agency that helps businesses from different industries scale. Our team members are resultsdriven individuals who like to move fast get the job done and have fun doing it. We are looking for an experienced Call Center Supervisor to oversee our call center More...