Application Support Specialist Jobs in Alexandria

We are seeking dedicated and knowledgeable Zoho Support Specialist to join our Zoho Support Specialist at Pinerium you will be responsible for providing exceptional technical support. Also assistance to our clients using Zoho products and services. Your role will encompass understanding custome...

Pinerium is seeking a Technical Support Specialist to provide highquality technical assistance troubleshooting and maintenance for ICT infrastructure and low current solutions. This role focuses on networking security data centers communication systems and hardware support ensuring efficient o...

Job DescriptionIn this role you will:Use the troubleshooting knowledge and tools required to fix customer issueApproach the customer to get insight on the customer business needs in order to help customers start using all workloads and products acquired with the ultimate goal of increasing workload...

What youll be doing:Acting as the first point of contact for our customers & partners;Proactively managing incoming tickets within SLA to ensure high customer satisfaction. You ll be prioritizing clear communication expectation management and timely follow-ups to ensure a smooth and supportive custo...