Process Improvement Jobs in Dominican Republic

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Service Desk Quality Analyst & Training Developmen...

Black Birch Technology Group

profile Santo Domingo Este - Dominican Republic

We are seeking a Service Desk QA Analyst who will be responsible for evaluating ticket quality ensuring SLA compliance identifying service improvement opportunities and enhancing the overall user experience. This role will also lead the creation and delivery of Service Desk training programs and ser...

6 days ago
Full Time

Quality And Process Improvement

3sixty

profile Cairo - Egypt

Internal Inspections & AuditsParticipate in regular internal inspections across departments to ensure compliancewith company SOPs regulatory requirements and quality standards. Assist in root cause analysis (RCA) and corrective/preventive action (CAPA) planning. Collaborate with other teams to ensur...

30+ days ago
Full Time