Signals One Technical Lead

Job Description

We are looking for a highly skilled Technical Leadspecialized in theSignals One (Research Suite) including but not limited to modules such as Notebook VitroVivo Inventa Synergy and any other components within the suite.

The ideal candidate is a self-starter who takes end-to-end ownership of platform configuration and development activities proactively identifying opportunities to improve processes reduce manual effort and drive the platform forward without waiting to be asked.

Reports to the Product Technical Lead. This role serves as an application Technical Lead for Signals One Research Suite owning the technical roadmap vendor feature pipeline and release delivery across all modules.

Key Responsibilities

• This role sits within our IT Research Platforms team and supports scientists across several divisions and globally. Youll be the primary technical owner of platform configuration and a key partner to the vendor development team

• Responsible for the configuration customization and development of the Signals One Research Suite modules to meet evolving research and business needs

• Translate scientific workflow requirements into Signals configuration (templates experiments workflows ADTs) and integrations to other systems

• Serve as technical liaison with Revvity (vendor) for escalations feature requests and release coordination

• Manage the full Software Development Life Cycle (SDLC) including requirement gathering and analysis solution design and configuration development configuration and scripting collaboration with testing and User Acceptance Testing (UAT) teams deployment using Configuration Transfer Tool or equivalent mechanisms production release and hypercare support

• Implement and adhere to IT Service Management (ITSM) best practices covering: Incident Request and Problem Management Change Management Knowledge Management Release Management

• Understand and maintain integrations between Signals One and internal/external systems including SaaS and cloud applications leveraging APIs and middleware

• Utilize scripting languages (e.g. Python PowerShell Bash) to automate platform/integration tasks process/data workflows and deployment processes

• Employ monitoring and logging tools to proactively identify and resolve platform issues ensuring high availability and performance

• Collaborate closely with cross-functional teams including Product Owner Technical Lead Quality Unit infrastructure and support to deliver robust platform solutions

• Drive AI initiatives that enhance scientific workflows for business users and develop internal AI-powered tools (e.g. technical RAG chatbot) to accelerate team onboarding troubleshooting and self-service for how-to guidance

• Document configurations processes and troubleshooting guides to support knowledge sharing and compliance requirements

• Mentor junior/support engineers and contribute to continuous improvement initiatives

• Collaborate in a global distributed Agile team following product model practices

What Success Looks Like

In the first 6 months you will:

• Co-deliver 2 Signals software releases to production alongside the existing team

• Map current configuration validation and deployment processes end-to-end and identify improvement opportunities across those

• Own and prioritize the Signals enhancement backlog aligning vendor feature requests with business needs and release timelines

• Establish yourself as the primary technical liaison with Revvity for feature coordination escalations and release planning

In the first 12 months you will:

• Deliver Signals software releases to production independently

• Drive 23 vendor feature enhancements from requirement through production release coordinating across Revvity QA and business stakeholders

• Implement automated configuration promotion reducing manual effort and deployment risk

• Build and maintain a living enhancement roadmap that gives the Product Technical Lead and Product Owner clear visibility into pipeline status

• Establish reusable automation (scripts pipelines dashboards) that reduces repetitive operational work across the team

• Deliver an AI-powered knowledge tool (e.g. chatbot) that enables team self-service for technical how-to questions

Required Qualifications

• Extensive hands-on experience with ELN or LIMS platform experience with Signals One Research Suite and its modules (Notebook VitroVivo Inventa CD Synergy etc.) is strongly preferred

• Strong understanding of the complete SDLC process from requirements through production release and hypercare

• Proven expertise in ITSM processes including Incident Request Problem Change Knowledge and Release Management

• Experience with cloud platforms (AWS Azure GCP) and cloud-native deployment models

• Proficiency in scripting languages such as Python (Streamlit Pandas) C# SQL and tools GitHub and GitHub Actions

• Solid knowledge of API design and integration patterns including RESTful services and middleware solutions

• Familiarity with monitoring and logging tools (e.g. Dynatrace Grafana)

• Strong problem-solving skills and ability to work in a fast-paced collaborative environment. Focus on structured root cause analysis and problem-solving methodology

• Excellent communication skills to effectively interact with technical teams and end-users

• Self-driven and proactive - demonstrated ability to identify opportunities propose solutions and execute independently

• Bachelors degree in Computer Science Engineering or related field; advanced degree preferred

• Minimum 5-8 years of relevant experience in platform development/configuration roles

Preferred Qualifications

• Experience working in regulated environments (e.g. pharmaceutical life sciences)

• ITIL v4 Foundation or similar certification

• Six Sigma Green belt or similar certification

• Experience with Signals Notebook API / REST integrations

• Familiarity with scientific data standards (SDF HELM chemical structures)

• Prior work in GxP-regulated environments with understanding of 21 CFR Part 11 / Annex 11

• Experience in Agile/Scrum delivery

• Experience with AI/LLM technologies RAG architectures or building AI-powered internal tools

What We Offer

• Exciting work in a great team global projects international environment

• Opportunity to learn and grow professionally within the company globally

• Pension and health (Canadian Medical) contributions

• Internal reward system plus referral program

• 5 weeks annual leave 5 sick days 15 days of certified sick leave paid above statutory requirements annually 40 paid hours annually for volunteering activities 12 weeks of parental contribution

• Cafeteria for tax free benefits according to your choice (meal vouchers sport culture health travel etc.) Multisport card Vodafone Raiffeisen Bank and Foodora discount programs

• Up-to-date laptop and iPhone parking in the garage showers refreshments

• Competitive salary incentive pay and many more

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