Technical Help Desk Jobs in Heredia
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Technical Support Analyst 1
Experian
Heredia - Costa Rica
The Technical Support Analyst 1 professional delivers empathetic solutionsfocused software support to clients ensuring a positive experience during both routine inquiries and urgent situations. You will center on clear communication thoughtful problemsolving and collaboration with our teams to resol...
Help Desk Technician Ii
Experian
Heredia - Costa Rica
You will provide first and second-level technical support to clients through phone and email. You will meet the required number of online hours daily and follow established procedures to resolve or escalate issues. ResponsibilitiesHandle incoming client requests related to company products and serv...
Helpdesk Lead
Experian
Heredia - Costa Rica
The Helpdesk Lead is responsible for the IT Help Desk daily functions including troubleshooting help desk tickets and training help desk staff. Assessment assign and schedule help desk tickets. Dispatch tickets to vendors. Coordinate some vendor accounts and billing. Record issues in ticketing syst...
