Contact Center Jobs in International

Hi Product Owner / Product Manager (Telecom Platform) Location: Jersey City NJ (Onsite / Hybrid) Employment Type: Longterm Contract Role Summary Lead delivery of a combined voice security incident response capability for a large BFS client spanning SBCcentric routing and observability STIR/S...

SRE Engineer / Infrastructure DevOps Engineer Location: Jersey City NJ (On site / Hybrid) Role Summary The SRE Engineer will own reliability observability and operational hygiene for the combined telecom program (RRT STIR/SHAKEN). Ensures platform stability across SBC telemetry and hybrid contact...

SRE Engineer / Infrastructure DevOps Engineer Location: Jersey City NJ (On site / Hybrid) Employment Type: Long term Contract Client Environment: Large Banking / Financial Services Enterprise Role Summary The SRE Engineer will own reliability observability and operational hygiene for the combine...

SRE Engineer / Infrastructure DevOps Engineer Location: Jersey City NJ (On site / Hybrid) Role Summary The SRE Engineer will own reliability observability and operational hygiene for the combined telecom program (RRT STIR/SHAKEN). Ensures platform stability across SBC telemetry and hybrid contact...

SRE Engineer / Infrastructure DevOps Engineer Location: Jersey City NJ (On site / Hybrid) Employment Type: Long term Contract Client Environment: Large Banking / Financial Services Enterprise Role Summary The SRE Engineer will own reliability observability and operational hygiene for the combine...

Required Skills: Experience withGoogle Cloud Platform (GCP) and Contact Center AI (CCAI). Deploy and manage Google Cloud CCAI solutions including Dialogflow CX virtual agentsand Agent Assist. Experienced inGenAI LLM Operations & Conversational AI Operations. Hands-on experience withDialogflow CX. Ex...

C2C/1099 No W2 Job Title-Enterprise Integration Architect (SAP Azure & Payment Systems) Job Type-Contract hybrid JOb Location-HarrisburgPA Required/Desired Skills Skill Required/Desired Amount of Experience Experience as a Senior developer or similar role with Required 8.0 Years Expert in i...

Description of Duties Responsible for connecting the different systems applications and technologies including SAP S/4HANA BRIM Microsoft Dynamics 365 cloud telephony and IVR web portals mobile apps middleware systems document storage and retrieval solutions cloud hosting and more to ensure they te...

The Contact Centre Representative provides excellent customer service that is accurate timely and efficient to our Members in all interactions. CCRs also uncover opportunities where we can better help Members and potential Members with our various banking solutions/services and refers them to approp...

We are looking for a Genesys Cloud WFM Engineer (Genesys Cloud Development Focus) with strong hands-on experience in configuring extending and integrating Workforce Management capabilities within Genesys Cloud.This role focuses on technical implementation automation and customization of WFM solutio...

We are looking for a Genesys Cloud WFM Engineer (Genesys Cloud Development Focus) with strong hands-on experience in configuring extending and integrating Workforce Management capabilities within Genesys Cloud.This role focuses on technical implementation automation and customization of WFM solutio...

We are looking for a Genesys Cloud WFM Engineer (Genesys Cloud Development Focus) with strong hands-on experience in configuring extending and integrating Workforce Management capabilities within Genesys Cloud.This role focuses on technical implementation automation and customization of WFM solutio...

Italian Speaking Reservations Agent Location: Malta Industry: Car Rental / Contact Center Job Description We are looking for an Italian Speaking Reservations Agent to join an international car rental contact center team in this role you will assist customers mainly via phone handling reservations i...

Overview Office of Child Support Contact Center Specialists require extensive customer service skillsincluding patience empathy de-escalation skills and the ability to multitask proficiently withinmultiple computer systems simultaneously to deliver information in an accurate andprofessional manner w...

Weve made a lot of progress since opening the doors in 1942 but one thing has never changed - our commitment to serve heal lead educate that every award earned every record broken and every patient helped is because of the dedicated employees who fill our hallways. At Ochsner whether you work with...

What success looks like in this role: Provide support for Global Contact Center Provide support for audio/Video conferencing Ensure video conferencing endpoints are operational and up to date. Provide support for Global Call Recording/Archive System. Provide support for the CTI environment. Provide...

Job PurposeCapability to manage and support Cisco Contact Center applications delivery with desired uptime. Expertise in Cisco Contact Center Solutions with component level depth on Cisco Components (Voice Gateway Dialer PG ICM Router Logger CVP List Management IVR management ACD CRM Integration) Re...

Job DescriptionCall Center Manager Japanコールセンターマネージャー日本Location / 勤務地: Tokyo JapanDepartment / 部門: Customer Contact / Marketing OperationsEmployment Type / 雇用形態: Full-timeCompany Overview / 会社概要A global service-oriented organization is seeking a Call Center Manager to le...

We are seeking a GenAI & AI Ops Engineer to build operate and optimize AI-powered customer engagement systems using Google Cloud Contact Center AI (CCAI) and Generative AI role focuses on ensuring the reliability scalability and performance of conversational AI solutions including Dialogflow CX vir...

JOB TITLE: Supervisor I (Temporary)DEPARTMENT: Operations REPORTS TO: SupervisorFLSA STATUS: Non-Exempt OUR GUIDING PRINCIPLES: Make every interaction CountAct with Respect and IntegrityDemonstrate Passion for Continuous ImprovementBe Worth of Trust from all Stakeholde...