Contact Center Jobs in International

Role: We are executing on a holistic Customer Engagement strategy to deliver best in class experience for end users. We want to continue our journey in mobile messaging and self-service space to deliver truly world-class consumer grade omnichannel experience on customer channel of choice. As the pro...

The Senior IVR Application Developer works with project teams third-party suppliers internal IT teams and business partners to develop support and improve voice contact center systems. The role requires a strong understanding of IVR platforms solid troubleshooting skills and effective communication...

The Real-Time Analyst (RTA) is a key member of our WFM team responsible for monitoring and managing real-time staffing to ensure we meet our service level targets. The ideal candidate will have a strong understanding of real-time workforce management excellent analytical skills and the ability to ma...

The IVR Application Architect is a senior technical role responsible for defining designing and guiding the evolution of IVR applications that support large-scale voice contact center environments. The role works closely with IVR Engineers Product Owners Project Managers and cross-functional teams t...

The Luxury Product Consultant is responsible for providing high quality customer care to create a positive experience for customers and consumers. This role requires the ability to work in a fast-paced environment that entails the management of inbound calls and emails from customers when they have...

Response and Resolution (R&R) Customer Experience Representatives (CXR) that support the Facial Aesthetics (FA) department receive complex/escalated calls or initial complaint inquiries from Health Care Providers internal sales personal and administrative personnel for the Allergan Aesthetics busine...

What youll be doingExperian is driving innovation by delivering advanced solutions that redefine how millions of customers interact with us. Were seeking a highly skilled Senior Software Development Engineer to help shape our next-generation Intelligent Virtual Assistant (IVA). In this role youll co...

This role is based in our Fort Lauderdale office.We are seeking a Customer Success Specialist to support the customer success function for our SFV Art Fairs with a primary focus on assisting exhibitors particularly art galleries in optimizing their event experience.In this role you will provide day-...

Key Responsibilities: Customer support with Dutch speaking clients.Identify and flag inappropriate or harmful content for further action.Stay up-to-date with content moderation policies and apply them consistently.Ensure a high level of accuracy and attention to detail while moderating content.Work...

Key Responsibilities Review and moderate online content to ensure it adheres to established guidelines and standards.Identify and escalate inappropriate content or potential issues.Provide feedback and recommendations for improving content quality.Collaborate with team members to enhance moderation...

Key Responsibilities Review and moderate online content to ensure it adheres to established guidelines and standards.Identify and escalate inappropriate content or potential issues.Provide feedback and recommendations for improving content quality.Collaborate with team members to enhance moderation...

Daily Responsibilities Support B2B advertisers by handling and resolving inquiries related to advertising products via email and chatManage end-to-end troubleshooting for technical product-related and general support issuesCollaborate with internal Product Operations and Engineering teams to escalat...

Daily Responsibilities Support B2B advertisers by handling and resolving inquiries related to advertising products via email and chatManage end-to-end troubleshooting for technical product-related and general support issuesCollaborate with internal Product Operations and Engineering teams to escalat...

The Contact Center Lead plays a pivotal role in Manulifes Unassigned Customer Management (UCM) program by leading and guiding the outbound CSR team to deliver exceptional service to customers without an assigned Financial Advisor. This role ensures operational excellence compliance and customer sati...

The Contact Center Lead plays a pivotal role in Manulifes Unassigned Customer Management (UCM) program by leading and guiding the outbound CSR team to deliver exceptional service to customers without an assigned Financial Advisor. This role ensures operational excellence compliance and customer sati...

At Amazon we believe that every day is still Day One. We are striving to be Earths Best Employer and to get there we need exceptionally talented bright and driven people. Amazons MyHR Live Support team is seeking customer-focused professionals who thrive in a dynamic contact center environment.Do yo...

Amazons MyHR Live Support team and Centralized Time Keeping is comprised of HR Contact Center Professionals supporting Amazon employees globally within multiple languages with services 24 hours a day 7 days a week in some countries. As a MyHR Live Support Advisor your primary responsibilities will b...

At Morgan Stanley India we support the Firms global businesses with critical presence across Institutional Securities Wealth Management and Investment management as well as in the Firms infrastructure functions of Technology Operations Finance Risk Management Legal and Corporate & Enterprise Service...

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate grow and thrive while enjoying the journ...

DescriptionJob Summary:The Call Center Asst. Manager is responsible for the daily supervision of Call Center Agents under Teleservices teams and ensuring customer interactions are handled in a helpful friendly upbeat and professional manner. The Call Center Asst. Manager will supervise all aspects o...