Training Classes Jobs in Colombia

Description: Job Description: To implement and facilitate training programs for assigned areas of company. Collaborate with the Instructional Designers and test the development of learning activities training materials facilitator guides lesson plans and class schedules. Conduct training sessio...

Responsibilities:Monitors service levels abandon rates and aux utilization for multiple lines of businesses and sites.Engage managers in real-time actions needed to meet performance objectives.Adjust agent skills as needed to manage service levels in a multi-skill environment.Responsible for updatin...