Lead Payroll

Role Overview:

As a Lead Payroll you will act as a on payroll operations handling complex payroll scenarios ensuring compliance and driving process improvements.

Key Responsibilities:

1. End-to-End Payroll Execution

• Manage complete payroll cycles for assigned population
• Review payroll outputs and ensure 100% accuracy
• Handle off-cycle payrolls and adjustments

2. Compliance & Audit

• Ensure compliance with Colombia payroll laws and statutory regulations
• Prepare audit documentation and support audits
• Monitor changes in payroll regulations

3. Escalation & Issue Resolution (Tier 2/3)

• Handle complex payroll discrepancies
• Perform root cause analysis (RCA)
• Ensure permanent resolution of recurring issues

4. Systems & Data Management

• Validate system integrations and data flow
• Identify system issues and coordinate fixes

5. Process Optimization

• Drive standardization of payroll processes
• Support automation initiatives
• Train L1/L2 team members

Qualifications :

Qualifications & Skills

Experience: 57 years of progressive experience in payroll administration payroll shared services or payroll operations.

Technical Mastery: Strong expertise in payroll calculations payroll reconciliation payroll reporting and payroll adjustments.

System Expertise: Hands-on experience with enterprise payroll systems such as ADP SAP Payroll or similar platforms.

Compliance Knowledge: Strong understanding of payroll compliance requirements tax regulations and payroll audit readiness.

Case Management: Experience managing payroll escalations employee payroll disputes and high-volume payroll support requests.

Leadership Exposure: Experience guiding payroll analysts or supporting payroll team operations.

Education: Bachelors degree in Finance HR Accounting or related field.

Additional Information :

Core Competencies

Accuracy & Compliance: Maintains high standards of payroll accuracy while ensuring payroll calculations and deductions comply with regulatory requirements and internal payroll policies.

Analytical Problem Solving: Ability to analyze payroll data reconcile discrepancies between HRIS and payroll systems and implement corrective actions.

Operational Efficiency: Focuses on improving payroll workflows and reducing operational inefficiencies through improved processes and system utilization.

Cross-Functional Collaboration: Works closely with HRIS Compensation & Benefits HR Operations and Finance teams to ensure seamless payroll data management.

Escalation Management: Handles complex payroll issues and employee payroll escalations ensuring timely and effective resolution.

Team Guidance: Provides operational support and guidance to payroll analysts and senior analysts to maintain payroll processing quality.

Data Governance: Ensures payroll data accuracy documentation completeness and compliance with payroll governance standards.

ion will be kept confidential according to EEO guidelines.

Remote Work :

No

Employment Type :

Contract