Front-End Support Lead
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Monthly Salary:
Posted:
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Job Summary
We are seeking a Lead Web Support & Front-End Operations to manage support and maintenance activities for automobile dealer websites on the dealer eProcess platform. The role involves leading the support team managing ticket operations driving SLA adherence coordinating with stakeholders and ensuring smooth delivery of website support services.
Qualifications :
- Advanced English level (B2 or higher)
- Availability to work on-site at our Bogotá Americas facilities.
- Strong expertise in HTML CSS and website support operations.
- Good experience with WordPress and CMS platforms.
- Working knowledge of Python for scripting and automation.
- Experience with ticketing/workflow management tools such as HubSpot Jira Zendesk or ServiceNow.
- Strong stakeholder management coordination and team leadership skills.
- Experience handling production support or high-volume website operations.
Additional Information :
All your information will be kept confidential according to EEO guidelines.
EEOC and Veteran Documentation
During employment employees are treated without regard to race color religion sex national origin age marital or veteran status medical condition or handicap or any other legally protected status.
At times government agencies require periodic reports from employers on the sex ethnicity handicap veteran and other protected status of employees. The purpose of this Administrative EEO Record is for statistical analysis only and is used to comply with government record keeping reporting and other legal requirements. Periodic reports are made to the government on the following information. The completion of the Administrative EEO record is optional. If you choose to volunteer the requested information please note that all
Administrative EEO Records are kept in a Confidential File and are not part of your Application for Employment or Personnel file.
Please note: YOUR COOPERATION IS VOLUNTARY. INCLUSION OR EXCLUSION OF ANY DATA WILL NOT AFFECT ANY EMPLOYMENT DE
All your information will be kept confidential according to EEO guidelines
Remote Work :
No
Employment Type :
Full-time
About Company
Sutherland is seeking an organized and reliable person to join us as Admin Specialist. We are a group of driven and supportive individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you ... View more
