Contact Centers Jobs in Colombia

Responsibilities:Monitors service levels abandon rates and aux utilization for multiple lines of businesses and sites.Engage managers in real-time actions needed to meet performance objectives.Adjust agent skills as needed to manage service levels in a multi-skill environment.Responsible for updatin...

At Johnson & Johnsonwe believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented treated and curedwhere treatments are smarter and less invasive andsolutions are our expertise in Innovative Medicine and MedTech we are unique...

Job Description:This person is responsible for responding to incoming telephone calls from customers and bank employees concerning customer accounts and customer account-related service in conformance with policy procedures and service quality standards. This person acts as a support for all staff r...

The Vendor Management Consultant in the Global Partner Management organization is responsible for managing the relationship and performance of Business Partner Outsourced contact centers by supporting account and program management documentation and business operations and related initiatives for Vi...

The Client Services Development Program (CSDP) is a dynamic two-year rotational program designed to immerse you in the world of Client Services. The CSDP is a unique opportunity to gain unparalleled experience in client-facing technical operational and strategy roles through four six-month rotations...