Service Standards Jobs in China

DescriptionJOB SUMMARYFunctions as the primary strategic business leader of the property with responsibility for all aspects of the operation including guest and employee satisfaction human resources financial performance sales and revenue generation and delivering a return on investment to both Mar...

DescriptionJOB SUMMARYDirects and motivates team while personally assisting in providing high quality service based on requirements and standards. Monitors and controls financial and administrative responsibilities including asset protection. Provides clear and concise communications to everyone hav...

DescriptionJOB SUMMARYLeads and manages all day-to-day activities related to the sales function with a focus on building long-term value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals and makes recommendations on booking goals of di...

DescriptionJOB SUMMARYFunctions as the primary strategic business leader of the property with responsibility for all aspects of the operation including guest and employee satisfaction human resources financial performance sales and revenue generation and delivering a return on investment to both Mar...

DescriptionJOB SUMMARYFunctions as the leader of the propertys sales department for properties with bookings over 300 peak rooms and significant local catering revenue. Manages the propertys reactive and proactive sales efforts. Provides day to day leadership to sales associates to achieve property...

DescriptionJOB SUMMARYFunctions as the leader of the propertys sales department for properties with bookings over 300 peak rooms and significant local catering revenue. Manages the propertys reactive and proactive sales efforts. Provides day to day leadership to sales associates to achieve property...

Shang - La Qinhuangdao秦皇岛香格里拉We are currently looking for aDuty Manager:As aDuty Manager We rely on you to:To have complete knowledge of the operational systems at Front Office Service Centre and any other related systems.To have complete knowledge of Shangri-La standard operating policies an...

DescriptionPOSITION SUMMARYCommunicate service needs to chefs and stewards throughout functions. Total charges for group functions and prepare and present checks to group contacts for payment. Ensure banquet rooms restaurants and coffee breaks are ready for service. Ensure proper centerpieces are di...

DescriptionPOSITION SUMMARYServe food courses and alcoholic beverages to guests. Set tables according to type of event and service standards. Answer questions on menu selections. Communicate with the kitchen regarding menu questions the length of wait re-cook orders and product availability. Communi...

DescriptionJOB SUMMARYAssists in leading the propertys segmented sales effort (e.g. group transient association corporate etc.) and assists in the implementation of the segment sales strategy and achieving segment revenue goals property revenue goals and guest and employee satisfaction. Conducts all...

DescriptionPOSITION SUMMARYAs the original house of luxury St. Regis continues to redefine modern luxury through service. At the core is the Butler program an icon to our heritage and the heart and soul of new luxury. It is high-touch personalized creative and original. It is brought to life by all...

DescriptionPOSITION SUMMARYCommunicate service needs to chefs and stewards throughout functions. Total charges for group functions and prepare and present checks to group contacts for payment. Ensure banquet rooms restaurants and coffee breaks are ready for service. Ensure proper centerpieces are di...

This role is primarily accountable for managing and resolving client service requests for Human Resources basic support to employees via a variety of media (voice email and online chat) as defined in the department training plan within the defined service standards. The role will service multiple co...

DescriptionJOB SUMMARYLeads and manages all day-to-day activities related to the sales function with a focus on building long-term value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals and makes recommendations on booking goals of di...

DescriptionJOB SUMMARYFunctions as the leader of the propertys sales department for properties with bookings over 300 peak rooms and significant local catering revenue. Manages the propertys reactive and proactive sales efforts. Provides day to day leadership to sales associates to achieve property...

Shangri-La BeijingBackgroundShangri-La Beijing has earned a reputation as one of the finest hotels in Beijing and played host to numerous dignitaries from all over the world. With the opening of the Valley Wing in March 2007 the award-winning Shangri-La Hotel Beijing has a total of 670 well-appointe...

Jing An Shangri-LaShanghaiJing An Shangri-La Shanghai is located right in the heart of the Jing An central business District it is the focal point of the Jing An Kerry Center. The hotel has total 508 guest rooms and 6 distinctive restaurants. It sits on a network of public transportincluding direct...

Jing An Shangri-La ShanghaiJing An Shangri-La Shanghai is located right in the heart of the Jing An central business District it is the focal point of the Jing An Kerry Center. The hotel has total 508 guest rooms and 6 distinctive restaurants. It sits on a network of public transportincluding direct...

DescriptionPOSITION SUMMARYServe food courses and alcoholic beverages to guests. Set tables according to type of event and service standards. Answer questions on menu selections. Communicate with the kitchen regarding menu questions the length of wait re-cook orders and product availability. Communi...

DescriptionJOB SUMMARYThe Catering Sales Manager is responsible for contracting and closing local catering and social business and ensuring that business is turned over properly and in a timely fashion for quality service delivery. The position is responsible for achieving catering revenue goals by...