Service Desk Jobs in Beijing

Job Description:Essential Job Functions: Assist in the management and operation of infrastructure services providing support to the team. Contribute to the implementation of infrastructure strategies and projects. Help maintain the performance and availability of infrastructure systems while trouble...

Technical Customer Assurance ManagerDescription -This role is responsible for ensuring exceptional customer satisfaction and trust by overseeing the resolution of customer issues managing technical and product quality-related issues and driving continuous improvement initiatives. This role acts as a...

DescriptionPOSITION SUMMARYAssist staff with expediting problem payments (e.g. problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations assigning room and issuing and activating room key. Process a...

Marketing MaterialsPrepare marketing materials for client meetings and events. Manage standard BD and marketing materials (brochures capability statements standard bid text and descriptions deal lists and presentations) and ensure those off-the-shelf materials are kept up to date in both English and...

DescriptionPOSITION SUMMARYOversee accuracy of room blocks reservations and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. Process all reservation requests changes and cancellations received by phone fax or mail. Iden...

Keen to become part of a truly global collaborative team of professionals Your journey begins here.Key Responsibilities Greet clients and visitors and direct them to the appropriate staff. Receive screen forward telephone calls to/from lawyers clients and staff; take messages. Ensure reception area...

DescriptionPOSITION SUMMARYEnsure staff is working together as a team. Inspect grooming and attire of staff and rectify any deficiencies. Communicate with guests other employees or departments to ensure guest needs are met. Respond to and try to fulfill any special banquet event arrangements. Set up...