VAS Administration Supervisor, TR Hainan DC

Value Added Services are an essential part of our growing successful Travel Retail business worldwide and include e.g. the language labeling coding & sleeving. Over the last two years the request for Value Added Services has grown significantly.

VAS Administration coordinates the Value Added Services with the 3PL team of the Hainan DC. The VAS Administration Supervisor executes all tasks associated with the administration of the VAS and builds the bridge between the 3PLs VAS team and ELC.

Key responsibilities include:

Responsibility for the administrative management of the Value-Added Services in Hainan DC
Ensuring optimal workflows and processes and acting as a link to Customer Service Regulatory and the 3PLs VAS Operations
Responsibility for the correct and timely VAS set-ups (product labeling coding cello wrapping or sleeving) in SAP
Creation and maintenance of master data (products new customers condition tables)
Creation of KPI analyses statistics process descriptions and work instructions
Support/Consulting of the VAS Execution Team leader on technical aspects
Preparation and management of cross-departmental meetings (national and international)
Execute daily tasks within the Value-Added Services
Claim handling in cooperation with Customer Service and Regulatory CN

Education: Associate Degree or higher in Business Management Supply Chain or related field

Minimum 3 years of related experience in the logistics sector

Specific Skills & Capabilities:

Knowledge of the logistics requirements within an FMCG environment
Ability to communicate at every level of the company
Analytical skills and the ability to set the right priorities
Can work independently and deliver high quality in a fast-changing environment
Advanced Level in Chinese and English
Good knowledge of the MS Office suite (especially Excel Word and Outlook)
Knowledge of SAP Reporting Tools (Business Objects) and a Warehouse Management System is an advantage