Vacancies Customer Service Representative
Job Location:
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
About AkzoNobel
Since 1792 weve been supplying the innovative paints and coatings that help to color peoples lives and protect what matters most. Our world class portfolio of brands including Dulux International Sikkens and Interpon is trusted by customers around the globe. Were active in more than 150 countries and use our expertise to sustain and enhance the fabric of everyday life. Because we believe every surface is an opportunity. Its what youd expect from a pioneering and long-established paints company thats dedicated to providing sustainable solutions and preserving the best of what we have today while creating an even better tomorrow. Lets paint the future together.
For more information please visit
2024 Akzo Nobel N.V. All rights reserved.
To manage order reciept efficiently priortiseing timely order processing and good customer iteractions and and timely response customer on order changes/ lead-time/ delivery requirements and etc
Set-up and maintain customer master data in system and updates by MDG system.
New Price/quotation applies and updates for ensuring order complete
Handling of customer contracts and email to relevant department to approval
Registers and processes customer orders in the SAP system received via electronic mail phone or through other contact with the customer.
Ensures order processing is handled correct and in full and is transferred to the transporters (logistics). Raises issues in delivery and/or invoices process with Supervisor.
Acts as *** level contact with customer for answers to questions and in attempting to resolve complaints.
Makes proposals for improvements on work processes.
Completes registering / filing / archiving of customer service-related documentation.
Assures cooperation between customer service and field force regarding administration of customers orders. Closely cooperates with the Logistics function to maintain consistency in approach towards customer service in the organization.
Coordinate with Finance for order release on blocks (credit payment etc.);Coordinate with production planning for material availability to expedite
Adheres to all applicable corporate as well as site policies/procedures with regard to personal conduct/HS&E standards and acts in compliance with all regulations.
At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey as setting the foundations for a diverse environment. For this reason we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when our organization all qualified applicants receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age or disability.
Required Experience:
Unclear Seniority
About Company
We’ve been pioneering a world of possibilities to bring surfaces to life for well over 200 years. As experts in making coatings, there’s a good chance you’re only ever a few meters away from one of our products. Our world class portfolio of brands – including Dulux, International, Sik ... View more
