Universal Banker Hangzhou HZH Sub-branch
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Job Summary
HSBC International Wealth and Premier Banking (IWPB)
Within International Wealth and Premier Banking (IWPB) we serve 41 million customers globally including 6.7 million who are international from retail customers to ultra high net worth individuals and their families. We help ourcustomers to take care of their day-to-day finances and to manage protect and grow their wealth. Our international network and breadth of expertise enable us to deliver on HSBCs purpose of openingup a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class mobile-first capabilities and exceptional people. Our key areas of operations include Retail Banking and Wealth Management Asset Management Global Private Banking and Insurance.
We are currently seeking an experienced professional to join our team.
In this role you will:
Manage counter operations to ensure compliance with regulation and internal procedures
Maintain counter transaction standards and efficiency
Assist Branch OPP DM on counter related matters Deliver quality customer service with continuous improvement and minimum complaints
Enhance service & sales culture among Counter Services Team
Achieve Premier/Advance customer number with quality referrals
Develop a well-trained and motivated counter team
Establish a database of all job-related knowledge and regulation
Guide counter team members through further career development
Protect the banks interest and provide overall administrative support to sub-branch
Be suspicious of money laundry activities and act accordingly on prevention or remedy
To be successful in the role you should meet the following requirements:
- Bachelors degree;(recognized by the state)
- Good command of English and Chinese;
- Be meticulous and detail-oriented;
- Be able to work efficiently and willing to take stable but routine job;
- With good communication skill
About Company
HSBC Holdings plc is a British multinational investment bank and financial services holding company. It was the 7th largest bank in the world by 2018, and the largest in Europe, with total assets of US$2.558 trillion.
