Technical Account Manager, Research Shanghai
Job Summary
- Build strong relationships with content providers by understanding their technology data goals and technical challenges to deliver exceptional service
- Partner with global account managers technical specialists relationship managers and product managers to understand client data needs identify market trends and develop account strategies
- Optimize data ingestion workflows by understanding internal and external data infrastructures to help content providers maintain data quality and improve content distribution
- Develop expertise in Research content by leveraging business intelligence tools to identify trends uncover gaps and drive data acquisition and product enhancement opportunities
- A Bachelors degree (or higher) in a relevant data technology or financial field or equivalent professional experience
- Exceptional customer service skills with the ability to handle and prioritize multiple client queries and projects simultaneously
- Experience managing and supporting key accounts helping them maintain and improve custom systems related to content dissemination
- The confidence to lead strategic technical and business relationships with external stakeholders and to develop your own ideas and strategies for your accounts
- Strong interpersonal skills and a genuine desire to work directly with customers and building technology solutions for enterprise-wide workflow efficiency
- Demonstrated continuous career growth within an organization
- Excellent written and verbal communication skill in English and Mandarin
- Knowledge of RIXML and proficiency in programming languages such as Python and SQL
- Experience using data analysis tools such as QSEN and JIRA to identify opportunities for product workflow or content improvements
- Prior experience working as a Technical Account Manager or Technical Client Services Specialist in a FinTech or tech-focused organization
Required Experience:
Manager
About Company
Bloomberg is the world's primary distributor of financial data and a top news provider of the 21st century. A global information and technology company, we use our dynamic network of data, ideas and analysis to solve difficult problems every day. Our customers around the world rely on ... View more