supervisor for dry dock repair

Every day we get opportunities to make a positive impact on our colleagues partners customers and society. Together were pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas including energy food water and shipping.

Job Description

Responsible for executing services and providing technical support to customers including: advanced maintenance installations repairs condition assessments and basic troubleshooting at customer sites.

Investigate and resolve technical problems on specific products modules and systems with deep product knowledge at customer sites.

Train customers or other Field Service Engineers on basic product features.

Supervise other Field Service Engineers or external Service Providers on execution of basic service jobs.

Preparation of assigned service jobs according to the FSE Handbook.

Follow up on actions and promises made to customers.

Write service report on site and obtain customers signature.

Update service execution IT systems with relevant information.

Report unsafe practices and other safety incidents according to local reporting procedures.

Capture Installed Base on site and communicate sales leads to sales organization.

Proactive recommendations to customers related to our service portfolio.

Execute services in our Service Centers as required.

What you know:

with marine boilers and other marine auxiliary equipment. 熟悉船用锅炉等其他船用辅机设备

than 8 years of related experience. 8年以上相关经验

English skill in oral and written. 英语至少需要听得懂

team management experience and on-site management. 良好的团队管理以及现场管理经验

to travel.接受高频出差

As we push forward the innovative open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So as we shape a more resourceful less wasteful world we build our careers too.